This hotel has the pooriest customer service even down to the owner. I let my watch in the room and discovered I left it 30 minutes after I checked out. I called the hotel immediately and was told they would contact the cleaning supervisor and get back with me. I called them back and of course no one knew what I was talking about and told me to call back they would check. I called back and they said they couldn't check because they had placed someone else in the room. I spoke to the owner Terrance Hill and he was suppose to call me back after he checked with the maid. I have place several calls to him and no return calls he asked me if it was expensive. We will never stay at his hotel and will encourage everyone not to stay in a place where employees are not honest and the owner has no respect for customer service. Not following through lets me know this is not a place that values customers are deserves return business.
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- Also Known As:
- Quality Inn Hammond
- Hammond Quality Inn