I discovered the Fantasuites Red Carpet Inn online and decided to give them a try my firs stay was in Feb and the stay was pleasant so I made it an every other week thing that i would go and enjoy a whirlpool suite every other Monday I figured since I enjoyed my first stay that i would continue to go every other week for a mini get away on my day off my boyfriend and I took turns picking the rooms.....as I started to become a regular a few things became unpleasant to say the least about some of the rooms like we checked into one of the suites and we only had one large towel in the room upon trying to call the front desk we found the phone to be non operational....... after about the fourth stay they told me there was a rewards program for guests who come often ad told me that they would put me in the computer so that i could have a free stay after I had been there four times within 6 months so I was coming up to my free stay and could never get a manager on the phone to find out how to go about booking a room for my free stay i talked to several hotel employees and no one seemed to have any information about as to when i could speak to a manager .... found this to be strange.....finally I just had to drive there in order to actually speak to someone because I could never get a manager on the phone ......so I booked a room for the next day when we arrived in the northern lights suites the room smelled of wet carpet and mold so we chose another suites this suite was ok ...I was feeling uneasy about booking again but I did because i did enjoy relaxing in the oversized Jacuzzi.....so on my birthday which was on June 3rd I went and stayed in room 309 which was the medieval castle everything was all right until it was time to sleep after being in the bed about an hour I woke up itchier than I’ve ever been in life i woke up to find a huge bed bug crawling across my pillow I was MORTIFIED we called the front desk and even though the lady was very apologetic and gave me a refund I asked that she have a manager call me and I NEVER HEARD FROM THE MANAGER OF COURSE totally unprofessional, gross and disrespectful of guests......
- Official Description (provided by the hotel):
- We are famous for our over-sized tiled whirlpools. We have amazing and unique "Themed" suites ranging from Cupids Corner to Le Cave. We are the only property in the state of Indiana with these specialty suites. ... more less
- Reservation Options:
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- Also Known As:
- Red Carpet Inn Fantasuites Hotel Greenwood
- Fantasuites Greenwood