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“Nice find and good location.” 4 of 5 stars
Review of Holiday Inn Express Greenwood

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Holiday Inn Express Greenwood
2.5 of 5 Hotel   |   1180 Wilson Drive, Greenwood, IN 46143   |  
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Ranked #3 of 7 hotels in Greenwood
Phoenix
Top Contributor
95 reviews 95 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“Nice find and good location.”
4 of 5 stars Reviewed May 3, 2014

The hotel property itself is well-maintained. The staff was friendly and helpful. Just off the interstate and just outside Indy city limits. Many dining and shopping choices nearby. Free breakfast is nice. Slightly pricey for the location, though.

Room Tip: I would stay off the main floor.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, 4 weeks ago
We are so glad you enjoyed your stay. My staff and I strive to make each guest's stay the best possible. We hope to see you again soon.
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78 people have reviewed this hotel

Traveler rating
    34
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    3
    5
    8
See reviews for
24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Watertown, MA
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2014

Stopped here tracking from TN back home to Chicago. We were pleasantly surprised. Great service, prices, rooms are modern, and a great breakfast. Looks like Holiday Inn is getting back to good again! We'll trust the brand again and when passing through stop here again for sure.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, April 2, 2014
Thank you so very much for your warm and wonderful comments, and for takin the time to share them with us! We are THRILLED to know your experience was great and we certainly hope to see you back in the future! We love our guests and hope it shows! GNWIN--GM
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Indianapolis, Indiana
1 review
2 of 5 stars Reviewed December 31, 2013

My fiancé and I are trying to book a block of rooms for our wedding and like the Holiday Inn Hotels normally. This one however, has made it impossible to book. I called the hotel directly and was redirected to the phone of Patty who I was told does group sales. It has been repeated phone calls and emails to her and even more calls to the front desk to ensure I have the correct information. I am always told she is out of the office, but she has yet to return any phone calls or emails. I sent an email directly to the hotel to direct towards the manager and have not received a response from that email either. This went on over a few weeks time. I do recommend Holiday Inn Express Hotels normally, except for using this one for large groups.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, January 1, 2014
Hi Janeen,

I am glad we finally were able to make contact following the email I received yesterday morning. As I mentioned in our conversation, I am extremely apologetic for the miscommunication that seemed to keep happening while trying to reach our Group Sales Dept, and appreciate you bringing it to my attention yesterday. Additionally, I'm extremely pleased that we were able to come to an agreement for your upcoming wedding plans and be your host hotel for your guests! We look forward to meeting you and your family and doing all we can to make this an enjoyable event for your blessed day! Thank you for your patience and congratulations, again. We'll see you soon.
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Indianapolis, Indiana, Usa
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 30, 2013

I spent one night at this hotel and it was far better than I expected. My room was very clean, bedding was perfect. The bed/mattress was so comfortable, with 4 huge king size pillows, soft but yet firm. Nice chair and ottoman, TV 43" inch was big enough. Carpet very clean, room smelled fresh. I had a nice sized desk with computer outlets. Very reasonably priced (I had a military and AAA discount) Last night I was able to get hot tea and a banana from the food bar. This morning I had breakfast. They had omelets, bacon, biscuits, gravy, sweet rolls, bagels, toast, cereal, oatmeal, juices, coffee, tea, milk, etc The eating area is huge. It was carpeted and had nice furnishings. Very clean. I saw the indoor pool and it looked really inviting.

Room Tip: I happened to have a ground floor room and it was very quiet throughout the night.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, January 1, 2014
Wow! Thank you so very much for taking a moment out of your busy schedule to let us know how your experience was while staying with us! We LOVE our guests and strive to do all we can to make each and every stay an enjoyable one. We certainly hope we have another opportunity in the future to have you stay with us again! Until then, safe travels!
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Top Contributor
163 reviews 163 reviews
49 hotel reviews
Reviews in 66 cities Reviews in 66 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 31, 2013

Stayed here 3 nights while on business in area. Hotel is clean and well kept. Mgr reception with light snack and beverages nightly. Breakfast is typical holiday inn style and is ok. Pam the GM goes out her way to help and get you anything needed . Staff is friendly and helpful ! Hotel is location is close to many restaurants and shopping .

Stayed October 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, November 5, 2013
Thank you for taking the time to provide us with feedback on your most recent stay and am glad to hear just how friendly and helpful the staff was! We look forward to the opportunity to serve you again.
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Evansville, Indiana
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Close to St Francis hospital and great for out patient procedure stays. Nice pool and breakfast area. A bit out of the way but recommend 2 BR Suite for family stays. Fifteen minutes to downtown Indianapolis and just off I 65 South to Louisville


Stayed August 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, November 5, 2013
Thank you for choosing us even though it was a little bit out of your way! We certainly appreciate your patronage and favorable comments. We hope to see you again and this time not for any type of outpatient surgery, but for a relaxing dip in our pool! Safe travels until next time
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Loveland, Ohio, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 25, 2013

Our room was very clean, with updated furniture and very comfortable. We slept well. The only downside was that the room wasn't very soundproof - I was awakened early in the morning to the sound of toilets flushing from other rooms, conversations in the hallway, and also the doors tend to slam pretty loudly if a person doesn't purposefully close it quietly.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GNWIN, General Manager at Holiday Inn Express Greenwood, responded to this review, September 28, 2013
I certainly want to thank you for taking the opportunity, and time out of your day, to give us very useful feedback! We are so happy that you were comfortable here and liked your room. I will definitely get with our maintenance staff to see if we can try and slow the door closure mechanism on our doors to keep them from slamming. Thank you again for taking the time to let us know how your stay was and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Greenwood

Address: 1180 Wilson Drive, Greenwood, IN 46143
Phone Number:
Location: United States > Indiana > Greenwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Greenwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Greenwood 2.5*
Official Description (provided by the hotel):
Enter into the Holiday Inn Express Hotel & Suites Greenwood and you will be surrounded by excellent friendly customer service and classic elegance. Conveniently located off Interstate 65 S exit #101. So close to the city, yet boasting a personality all its own, Greenwood is a mere 12 miles from Indianapolis and home to the Holiday Inn Express® Hotel Greenwood. This hotel's location on the south side of Indianapolis, Indiana places you just off I-65 near Greenwood Municipal Airport (HFY) and less than 20 minutes from the Indiana Convention Center. With several businesses of Indianapolis and Greenwood nearby, our hotel's guests spend less time on the road and more time with clients. Use the 24-hour Business Center, which includes a computer, fax and copy services, to help prepare for your meeting in one of our three elegant event rooms. For a fun time in the city, start your day at Indianapolis Zoo or head to the Indianapolis Museum of Art. Later, explore the Children's Museum of Indianapolis, tour Indianapolis Motor Speedway or see a game at Lucas Oil Stadium. The nearby Greenwood Park Mall offers great shopping for our hotel's guests.Stay on the south side of Indianapolis, Indiana and save with the area's 7% tax while enjoying quality perks. We serve the free Express Start Breakfast Bar every morning, and offer free Wi-Fi access throughout the hotel. The Fitness Center helps you keep up your workout routine, too. Call today to reserve your home away from home at the Holiday Inn Express® Greenwood. ... more   less 
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Also Known As:
Holiday Inn Express Greenwood Hotel Greenwood
Holiday Inn Greenwood

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