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“Its 5 o'clock somewhere and its time to hang my hat!! BUT NOT HERE” 1 of 5 stars
Review of Value Place Indianapolis Greenwood

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Value Place Indianapolis Greenwood
1009 Greenwood Springs Drive, Intersection - I-65 & County Line Rd., Greenwood, IN 46143   |  
Hotel website
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Hotel amenities
Ranked #3 of 7 Hotels in Greenwood
Indianapolis, Indiana
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Its 5 o'clock somewhere and its time to hang my hat!! BUT NOT HERE”
1 of 5 stars Reviewed July 7, 2014

Disappointed, I had experienced a wonderful visit with Value Place, Indianapolis/Greenwood in 2013. But after my visit this summer, I would never visit this location or any other Value Place Location. They did do upgrades to the outside appearance from my last visit, and the rooms have generally stayed the same except for a wall painted and new comforters. I found the remodel to be a let down after I stayed. The property had very questionable guest staying there and I didn't feel as safe as I did the summer before. It was lacking in many areas. The purpose to stay here was for the economic part and as far as I am concerned the rates went up this trip and I didn't see where they are adding to the experience for the guest. They did say they were under new management. The grounds were well kept and the parking lot was full, but I felt unsafe going out at night. They had several police runs while I had my stay. It was a very disappointing week. Considering I could have gone to the Holiday Inn, which offers breakfast and more amenities or travel up a few blocks to stay at Comfort Inn. I wish I could erase my memory of this experience this time! I do agree the beds were not as comfortable at all this time they felt very flat. The TV was limited in what was available for channels, I had the basic ones but would have enjoyed more choices to unwind after working each day, I would have assumed if there was an upgrade to the hotel then it was going to be more across the board. So to sum up my stay...OVER PRICED, NOT AS COMFORTABLE BED/TV poor with channels, S A F E T Y WAS NONEXISTENT. Unless you stood outside while the POLICE were there. Being a single lady safety is high on my requirements. Hope that new management address the situation quickly or additional business will be lost. Sticking to a chain for me! I will go to Holiday Inn Express or another location within the area. So hang your hat else where, even if you have to wait till 6 o'clock!

Room Tip: Don't stay here, pay more if you have to and find a safer place... There is no security onsite.
See more room tips
  • Stayed May 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, July 9, 2014
Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with you for more details. Would you please email ContactUs@ValuePlace.com?
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29 reviews from our community

Traveler rating
    19
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    1
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    5
See reviews for
7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

I stay at different hotels when I travel but must say when I come back to Indy I am definitely staying at this location again. Where do I start... The staff was so helpful in making sure I had everything I needed and my check in process was speedy and pleasant. The manager I believe his name was Alan was more than helpful to answer all my questions and make me feel welcome there. When I entered the hotel I first took notice how clean everything was and have been to some pretty bad hotels in the past so it was nice to stay someplace like this that I didn't have to worry about what I was sleeping on or walking on. I am recommending this place to all my family and friends and will be back myself!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, July 9, 2014
Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay.

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
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Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

We've been here a few days now and the only problems we have are the noisy neighbors upstairs. It sounds like a herd of elephants all day and half the night. The walls are super thin. I can hear what the people next door are watching on tv. The beds are so uncomfortable. My back has been sore since our first night here. Other than that, It's a Very nice hotel room for the price.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, June 18, 2014
Thank you for posting a review of our hotel. I am glad to hear that you enjoyed our location and our kind staff during your visit. Still, I apologize that you were not satisfied with the overall condition of our hotel. All of your comments will be very helpful as we continue to improve our hotel. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
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indianapolis
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2014

Have always enjoyed staying here. Prices can sometimes be to pricey though Allen....lol. Very clean and great staff. Your company should concider keeping these but opening some under a different name as studio apt. 6 mths to year leases. I would sign up in a heart beat. As long as priceing is keep at a good rate.....Allen....lol. Felt very safe staying there. Although the elevator was ANNOYING!!!!! THANK YOU ALLEN FOR STAYING LATE TO INSURE I GOT MY ROOM..... ALL STAFF DESERVE A RAISE....HINT HINT CORP. OFFICE!!!!! THANKS GUYS I WILL BE BACK...... No drunks or idiots allowed to stay here. Thanks for making this a priority. Its important since young kids also stay there and can feel safe. Kathy

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, June 18, 2014
Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay.

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Nothing glamorous about the hotel. No pool, exercise room, or breakfast but that was ok I didn't need or want it. What I did get was a really nice room with a kitchen in it that was way cleaner than any other hotel room. I did like the security as I often travel by myself. It was reassuring to always see a staff member somewhere on the property whether at the front desk or walking the halls. Thanks bunches and I'll see you next month!

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, June 18, 2014
Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spencer, Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2014

Stayed 3 weeks. In spite of frequent door problems nothing was ever repaired. No housekeeping in 3 weeks. Thursday night, manager opened the bad room door and said;" yes it is bad" but never fixed it. I spent 45 minutes locked out in the hall Friday AM waiting to get into the room while nobody seemed to have a clue how to open the door. Lazy attention to an obvious problem resulted in me stressed out and late for a very important test. I will retest next week after staying elsewhere.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Indianapolis Greenwood, responded to this review, May 16, 2014
Thank you for taking the time to leave feedback. I apologize your stay did not meet expectations and that you were late for your test. We take all guest feedback very seriously and have addressed the issues you brought to our attention. We hope that you will consider staying with Value Place again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

I always stay at this location for quite sometimes approximately every 3 month for my vacations. I like all the services and friendly Staffs especially Brandon and Allen (the managers)
I will go back there again and again.
Terry.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Value Place Indianapolis Greenwood

Address: 1009 Greenwood Springs Drive, Intersection - I-65 & County Line Rd., Greenwood, IN 46143
Phone Number:
Location: United States > Indiana > Greenwood
Amenities:
Free High Speed Internet ( Wi-Fi ) Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Greenwood
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Value Place Greenwood, IN is conveniently located off of I-65 and County Line Rd. Value Place Greenwood is also just minutes away from the Indianapolis Museum of Art, one of the five largest art museums in the U.S., and the Indianapolis Children’s Museum, rated one of the best children’s museums in the US. Don’t forget to check out the Scottish Rite Cathedral, the gothic home to the world’s oldest fraternity. Celebrate the finer things in life with a night out for dinner, music or the theater. For the sports enthusiast, you can take in a round of golf at one of several courses or visit the NCAA Hall of Champions. Also, in 2010, the Indianapolis Motor Speedway celebrates 100 years! Once you arrive at our location, our friendly Value Place Greenwood team will be happy to help you navigate around town. Just think of us as your guide to the Indianapolis area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Greenwood exceptional.Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 
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