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“Nice room but there are bugs!” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   178 E Martindale Dr., Greenfield, IN 46140   |  
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Ranked #6 of 7 hotels in Greenfield
Carlisle, Pennsylvania
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
“Nice room but there are bugs!”
3 of 5 stars Reviewed September 23, 2013 via mobile

Have stayed in this same hotel twice before as the mid point on visits to family in the mid west with no problems. Stayed in the same exact room again this past week and was greeted by several inch long beetles both dead and alive. Then found a used wash cloth from a previous guest hanging on the shower curtain rod. Other than that the room was nice. The breakfast was okay. Called the front desk to report the problems with no reaction. Not sure that I would stay here again. There are other new hotels just a few yards away

Stayed September 2013, traveled with family
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34 people have reviewed this hotel

Traveler rating
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    11
    4
    3
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Discovery Bay, California
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 7, 2013

Conveniently located off I-70 just off the freeway, this Comfort Inn was all we needed after a long 11-hour drive. The rooms were well appointed with all the amenities and a welcoming comfortable bed. The breakfast had a decent variety of food stuffs, including fruit. Even grapefruit! The only real places for concern was in their food selection. There was no unfrosted cereal, no bran (such as raisin bran), and their two selections of oatmeal were also pre-sweetened. Too many sugar items! They would also do well to purchase a higher grade of plastic utensils as the ones provided were not even up to the job of spreading cream cheese onto a bagel. Other than these minor items, we enjoyed our stay.

Room Tip: Use your AAA membership for added discounts.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartville, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 5, 2013

We got in late, 11:30 pm. First room was suppose to be smoke free, the smell hit you when you opened the door, they were great in getting us a new room. After we started to settle in there was a bug crawling under the desk, hit that one with a shoe. Saw two more caught two more and flush them. Turned down the spread and caught one more. Checked around for more, did not see any, at this time it was 12:15 and we were beat. Next morning told the front desk, they did take $12.00 off of $89.00, will never stay at another Comfort Inn.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-in086, General Manager at Comfort Inn, responded to this review, September 12, 2013
Please accept our apologies. We understand your concerns. Let me assure you, we are actively trying to control this sudden influx due to the high temperatures in the summer months of this year. The bugs you see are beetles & harmless,entering during the nights thru automatic door,a/c vents etc. They fly in from outside the hotel. We do not have any bug issues inside the hotel. All our rooms are new & clean.
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Travelers are raving about these Greenfield hotels

Black Lick, PA
Top Contributor
80 reviews 80 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 17, 2013

We stayed here when passing thru on vacation. Very clean .Breakfast was good. Room was large. Pool looked nice but we got in too late to use it and left early in the morning. I would stay here again.
Nice young man checked us in and gave us information about the Indianapolis speedway. Due to his suggestion, we went there and really enjoyed it.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chambersburg, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 11, 2013

We have driven close to 700 miles and this was the first hotel we came upon that was not booked solid! We were happily surprised by the clean room that had been newly updated! It was our third Comfort Inn on our journey and we are thinking Comfort Inn will be our "go to" hotel while driving! The woman behind the desk when we checked in at 11:30 PM was very kind and friendly!! Great place!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-in086, Manager at Comfort Inn, responded to this review, July 13, 2013
Dear Im7503,

Thanks for the great review! We are personally very touched that you had a superb experience at our hotel. This year we did a complete renovation and gutted out our rooms to make them brand new. Everything in the rooms are new. These renovations are for guest like you. We encourage you to come back and see the on going project because we keep you guys in mind!
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Frankfort, In
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 25, 2012

Stayed for 3 nights with other rooms reserved by our family members. Clean and quite, would recommend. Only problem was the lady at the front desk, I don't know how long she has worked there but if I were the owner she would be employed at my hotel. She was so confused about our reservation, took forever.

Paid with credit card, they don't have new computor system. They had to make an imprint of our card the old fashion way.

Room Tip: Clean but it was pet friendly.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayette City, Pennsylvania
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 8, 2012

Stayed here for over 3 week while working in the area. Bed linens were very clean, very comfortable stay. Nice microwave and fridge, nice bathroom, room was nicely sized. Only problems I experienced was couldn't use the heater in my room, would set off the smoke det, and my window didn't have a screen in it so i couldn't leave my window open and I asked for a screen and never got one. Pool is the warmest pool ever, very nice but wayyy too much chlorine, walk in the room and your eyes are instantly burning, So only swam once and there was no fitness center. But overall housekeeping did an excellent job, very clean and I would stay here again and would recommend it. Cracker Barrel is right next door and very convenient, you can call ahead and pick up food to go.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Address: 178 E Martindale Dr., Greenfield, IN 46140
Phone Number:
Location: United States > Indiana > Greenfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Greenfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
All new rooms! ... more   less 
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Also Known As:
Comfort Inn Greenfield
Greenfield Comfort Inn

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