Our room had pretzel on the floor in the bedroom when we arrived. The kitchen had ants we discovered on day 3. We were in the pent house and the cost was reasonable. First cleaning the staff took liberties to move and fold our personal belongings to the point things were hard to find and almost left things because they were put in drawrs or closets. My privacy and my families was invaded. I Spoke with manager and house keeping manager they graciously appologized with excuses. I requested another crew clean my room and I was told they would but that was not followed through on. When I gave the complaint originally at the front desk nothing was followed up on to see how it could be resolved. I had to seek out the manager and request a resolution the next morning. That was pointless because it never happened. I am very diaapointed I generally stay in this type of hotel for my family situation and I will not be returning to this hotel for my next trip!
- Also Known As:
- Stay Hotel
- Stay Hotel Fort Wayne
- Residence Inn Fort Wayne
- Fort Wayne Residence Inn
- Official Description (provided by the hotel):
- The Stay Inn Suites provides spacious suites with separate areas for living, sleeping, and eating. Studio Suite includes full kitchen as well as a queen bed with a pull out sofa. Larger Suite available at different price that includes two queen beds (loft suite) with a pull out sofa with the living room and kitchen shared. Complimentary hot breakfast buffet, evening social (light meal Monday, Tuesday, Thursday) and dinner on Wednesday are included. Complimentary wireless internet and access to off site fitness center (Spiece Fitness) are included as well. ... more less
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