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“Comfortable, clean and great staff” 5 of 5 stars
Review of Hotel Fort Wayne

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Hotel Fort Wayne
3.5 of 5 Hotel   |   305 East Washington Center Road, Fort Wayne, IN 46825 (Formerly Fort Wayne Marriott)   |  
Hotel amenities
Ranked #21 of 46 Hotels in Fort Wayne
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
“Comfortable, clean and great staff”
5 of 5 stars Reviewed July 20, 2013

I have stayed there twice and both times the staff was very accomodating. When your traveling on business it's nice to have a place to go to that makes you feel like your at home. Thank you Jill Collins for making my brief stay comfortable. I'll be back soon!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 30, 2013
Thank you for the feedback on your recent stay!

I will pass along your kudos to Jill Collins - she is a great asset to our hotel. I'm happy to hear your trip was successful and we hope to see you back again in the near future!

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
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129 reviews from our community

Traveler rating
    57
    42
    17
    6
    7
See reviews for
30
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3
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2013 via mobile

Staying here now and the hotel is very quiet and yet seems to be well occupied. We are staying here for a basketball tourney and it is very close to the heart of everything going on. Very clean and customer service is spot on. The rooms are very accommodating but the lack of exhaust fans in the restrooms is about the only drawback we have encountered. The hotel is very clean and seems to have lots of things for kids.

Stayed July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 30, 2013
Thank you for the feedback regarding your recent stay!

We were elated to be your hosts during the basketball tournament in our city. I appreciate your positive comments on our facility and excellent customer service. We hope to see your group back next year for the tournament.

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2013 via mobile

Many reviews got it right when they said the outside may se questionable, but nice inside.

Great and SAFE location, close to mall and highway. Good buffet breakfast at a god price too.

Nice pool, but PLEASE fix that rusty bar between inside and out. That can't be good. Tetanus shot!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 30, 2013
Thank you for the feedback on your recent stay!

I was happy to read of your positive experience at our hotel and that you enjoyed our breakfast buffet. It is a favorite of many guests. I also want to let you know that we do plan to upgrade the divider between our indoor and outdoor pool areas in the near future. We hope to see you back the next time you visit our city!

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 30, 2013

First off, this hotel is spotless and the staff was very accommodating. But there are some problems. Parking is an issue. The main lobby door has some parking; however, many of the rooms are a LONG way from the lobby. There is additional parking with additional entrances; however, most spots were taken. The large parking lot in back requires a very long walk to any door. If one stays on the 5th or 6th floors, a room key is needed to operate the elevator to those floors. However, there are no instructions in the elevators and it is a hit & miss adventure. We were 6 intelligent, educated adults who had difficulty with each attempt. The rooms are nicely appointed; however, the temperature combined with the bedding was awful! The air conditioning worked too well. The bedding was a lovely comforter that weighed a ton and we all sweat from underneath it. While quite small, the bathroom is updated and very very clean. However, no fan or window. Along with the typical bathroom odors that could not be eliminated, the mirror completely fogged up even with just a warm shower. I had to leave the bathroom door open during shower and then stood in front of it with my hair dryer for 7-8 minutes before I could see my face. A minimal amount of washcloths and coffee was provided. I do think this would be a good place for a family....indoor/outdoor swimming pool, golfing green, and "teen" room.

Room Tip: Stay away from 1st floor. Lots of older kids running around.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 2, 2013
Thank you for the feedback regarding your recent stay!

I appreciate the positive remarks on our guestrooms and hotel staff! I'm glad you found the accommodations clean and well-appointed.

I apologize for the long walk you experienced between your vehicle and your room. It sounds like you may have stayed while we were hosting a large event - typically, our guests have many parking options near their rooms.

Also, while we do not have individual fan units in our bathrooms, we do have a rooftop ventilation unit that draws a current of air through our bathrooms. I have notified our maintenance staff of your comment and will have them follow up to ensure that the unit is working correctly.

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, MI
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 26, 2013

My husband got a great deal for two rooms online for this hotel. We were just staying one night and got joining rooms for the kids. Our friends in town were surprised we booked there. They said the hotel had been closed for a while, but recently reopened. You can tell it is an older hotel, but the make-over is immaculate! The rooms were nicely updated, very clean! Plus, my daughter said the room had the best hair dryer she has ever experienced in a hotel! (Not one of those small, cheap, low voltage ones). The soaps were from Bath and Body Works (which I love!). There was not a continental breakfast, which is probably my only dislike. There is a restaurant, which we didn't utilize, so can't comment on that. We were very pleasantly surprised. Very nice rooms and my girls were upset we did not have time for the pool, which was indoor AND outdoor. I would definitely stay here again. Very nice!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 2, 2013
Thank you for the feedback regarding your recent stay!

I was so happy to read about your great experience at our hotel. I'm glad you enjoyed your accommodations (and the in-room hair dryer)! Our hotel has never been closed; however, we were operating as part of the Marriott chain until January 1, 2013 and have been an independent hotel since that date.

If your travels bring you back to Fort Wayne, I encourage you to look into a breakfast package at our hotel. While we do not have a standard continental breakfast, we offer some rates that include breakfast in our Red River Steakhouse. Offerings include eggs, bacon, sausage, pancakes, french toast, fresh fruit, and more. Many guests enjoy this as an additional option with their overnight room.

We hope to see you back sometime soon!

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TIPTON
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 24, 2013

We only stayed one night but plan on making this our go-to hotel when we are in the area. The concierge lounge on the 6th floor was worth and extra small fee. The evening host Tim, and the morning host Jill were fantastic. The food was great, the room was exceptionally clean and the pool was heated and wonderful.


All in all a great hotel for the price.

Room Tip: The only drawback was the highway and airport noise. Next time we are going to request the fifth fl...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, July 2, 2013
Thank you for the feedback regarding your recent stay!

I'm glad you enjoyed your stay with us and had the opportunity to experience our concierge level. Tim & Jill both do a great job, I will make sure to pass along your compliments! We look forward to seeing you again the next time you visit Fort Wayne.

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 18, 2013

We stayed here because it was rated 3+ stars on another site when we were searching for a deal. The value was fair, but the hotel rating was a little high. The lobby is really nice, but the rooms are average.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Hotel Fort Wayne, responded to this review, June 27, 2013
Thank you for the feedback on your recent stay!

I'm glad you found us to be a value and hope you had an enjoyable stay. I wanted to take a moment to briefly explain the rating system used by most of the major online travel sites. Our hotel is rated based on the numerous services and features we offer, including an onsite restaurant and lounge, room service, indoor/outdoor pool, 24-hour fitness center, valet service, extensive conference facilities, and concierge level accommodations. Our 3.5 star rating is based on this wide array of amenities enjoyed by many travelers.

We look forward to seeing you again soon!

Thank you,

Michael S
Reservations Manager
Hotel Fort Wayne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fort Wayne

Address: 305 East Washington Center Road, Fort Wayne, IN 46825 (Formerly Fort Wayne Marriott)
Location: United States > Indiana > Fort Wayne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Fort Wayne 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Most hotels provide a place to sleep.... we create outstanding memories... Hotel Fort Wayne is the premier site in Fort Wayne, Indiana for weddings, business meetings, seminars, youth sports, and family reunions. Our guest experience and meeting specialists will hold your hand as you plan your event so that you create meaningful get-togethers and outstanding memories. But we're more than a meetings hotel, as we are family friendly, AAA rated, and TAG approved. With convenience from Interstate 69 and less than 5 miles to downtown Fort Wayne, Indiana, the Hotel Fort Wayne specializes in Hoosier hospitality, All-American City quality and access to sports venues, major corporations and leisure activities. Whether coming to visit the Fort Wayne Children's Zoo, the Memorial Coliseum or Fort Wayne's baseball team, the Tincaps, our location is ideal to wherever you point your adventure. Near Spiece Fieldhouse, Parkview SportOne Volleyball Fieldhouse, and Lutheran Health SportsCenter Ice Arena, this hotel is also close to Indiana University-Purdue University Fort Wayne and Parkview Regional Medical Center. Major corporations close by include General Motors, Raytheon, Vera Bradley and Exelis. Free Wi-Fi and High Speed Internet Access are available throughout the property... whether it's while watching a 32" flat screen from your comfortable king or double guest room or suite, at our indoor or outdoor pool, or as you dine in our restaurant. Complimentary parking is plentiful at the Hotel Fort Wayne. Also featuring... 24-hour fitness center Fort Wayne's ONLY Concierge Lounge, available as an upgrade from standard rooms Red River Steakhouse serving seafood, steaks, ribs ,sandwiches and salads Whirlpool and sundeck Pet friendly, select rooms only, fee applies ... more   less 
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Also Known As:
Fort Wayne Marriott Hotel Fort Wayne
Marriott Fort Wayne

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