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“The general manager is the best manager in the fort ..give her a big shout out” 5 of 5 stars
Review of BEST WESTERN Luxbury Inn Fort Wayne

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BEST WESTERN Luxbury Inn Fort Wayne
3.0 of 5 Hotel   |   5501 Coventry Lane, Fort Wayne, IN 46804   |  
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Ranked #4 of 46 Hotels in Fort Wayne
2 reviews
“The general manager is the best manager in the fort ..give her a big shout out”
5 of 5 stars Reviewed 3 days ago NEW via mobile

The employees that work there are very professional. .I would recommend the president of the United states to stay here and be treated like a king.The rooms are spotless ..The house keeping is great and provide awesome service.the breakfast is the bomb and they have plenty to offer.The employees would take the shirt off their own backs to make sure their guests are taken care in anyway shape and form..The pool and hot tub are the cleanest in Fort wayne guaranteed..Give the hotel and their employees a big shout out and a pay raise..I could honestly live in the hotel and be the happiest person on earth..

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
    249
    74
    27
    7
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Boswell, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel offered an amazing group of people. The staff were friendly. Jessie and Nikki were who we dealt with the most. They listened when we talked or helped if we had questions. They paid attention to my little boy and knew him by name. It was wonderful to walk down to the lobby and know that it was going to be ok for my son to look around and play and not be told to get him out of sight! So glad that we stayed here! My son loved the bathtub it was his "pool". Very welcoming people here!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 3rd time in 3 years that we have stayed . Once again a GREAT place to stay . Had NO complaints what so ever . Clean ,Comfortable , great price . Good location . Nikki on the front desk was Very friendly and very helpful. You wont be disappointed with this hotel !

Room Tip: Any room should be fine here.
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review, 2 weeks ago
Dear Rick P,

Thank you for the 5 star review and your loyalty. I am very pleased to hear that we exceed your expectations every single time when you stay with us. It's very rewarding to get confirmation after confirmation from our valued guests that our staff goes above and beyond to take care of our guests. We appreciate your feedback and deeply value your patronage.

Please come back and see us soon! Happy holidays to you and your family!

Sincerely,
-Meera Piprottar
Assistant General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisville, Michigan
Top Contributor
113 reviews 113 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here a couple of weeks ago, actually 21 + 22 November.
All was OK, except for screaming noises coming from room 113 (?). Sounded like someone or something in GREAT distress. Both nights, same thing. Talking, only interrupted by a screaming creature. We lay in bed listening to this ... most absurdly weird sounds.
Anyway, everything else was OK ... except for a typically nasty "plastic" breakfast. On the second morning we ate breakfast at a nearby diner. Much better.
I cannot believe that hotels are so keen on serving disgusting breakfasts on plastic plates with plastic cutlery. YUK.

Room Tip: Stay away from rooms near 113 ... HA!! Bwahahaa!!
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  • Stayed November 2014, traveled on business
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review, 2 weeks ago
Dear Razinski,

Please accept my sincere apology for not meeting your expectations. We always do our best to take care of any issues to make sure our guests enjoy their stay. Unfortunately, we were unaware of this issue. We urge you to inform us of any inconveniences during future stays so that we can fix such situation.

BTW, Room 113 is currently being used as temporary fitness center. Our fitness center is open from 5 AM - 10 PM. The good news is, our newly renovated fitness center will be reopened next week.

As you mentioned, most of the limited service hotels who offer complementary breakfast use plastic plates and cutlery that are required by brand standards. At Best Western Luxbury Inn, we believe in providing the highest levels of cleanliness for our guests. By offering our guests single use plastic ware, we are ensuring such standards. However, we are always open to suggestions.

Thank you for taking time to talk to our front office supervisor to discuss your stay and giving us a second chance. We appreciate your understanding and willingness to come back and stay with us.

Sincerely,
Meera Piprottar
Assistant General Manager
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1 review
5 of 5 stars Reviewed 3 weeks ago

My impression of Best Westerns, historically, have made me consider it a second-tier hotel chain. Recent experiences beginning with the Luxbury Inn have challenged that assumption. For the price, you will not find better service or nicer rooms. My comfort level at this hotel is on the same level as any Hilton, and the service exceeds my experience with the Hilton, Hamptons, and Holiday Gardens, especially in the Fort Wayne area. Add in the savings you will see at this facility and staying at the Luxbury becomes a no-brainer. This will be my default hotel in the Fort Wayne area.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 weeks ago

This is a fantastic facility. It is very easy to get to from the interstate. The front desk staff was very polite and helpful. There are many restaurants and shopping options near by. I would recommend this property to anyone looking for a great value and high quality experience.

Stayed December 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review, 3 weeks ago
Dear Duke C,

Thank you for giving us an opportunity to serve you during your last stay with us. I am extremely pleased to know that you enjoyed your stay and found out hotel and staff fantastic! Thanks a lot. Yes, we are part of "THE VILLAGE AT COVENTRY" where we have about 9 restaurants, Starbucks, Kroger Marketplace and a movie theater in walking distance.

Please call us directly at the hotel if there is anything we can help you with. We are looking forward to see you soon during your next stay.

Sincerely,
-Meera Piprottar
Assistant General Manager
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1 review
5 of 5 stars Reviewed 3 weeks ago

Nikki is the greatest! Rooms are clean...beds are comfey! The staff is very helpful. Also the breafast is nice and hot and fresh. However the fitness center is currently under remodeling but they do have a temporary gym room set up with cardio only.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meera_Piprottar, General Manager at BEST WESTERN Luxbury Inn Fort Wayne, responded to this review, 3 weeks ago
Dear Dennis W,

Thank you for staying with us and taking the time to write an outstanding review! Thanks for complementing Nikki. We are fortunate to have Nikki as part of our team!

I am very happy to hear that you liked our deluxe complimentary hot breakfast too. I apologize for any inconvenience you had because of our temporary gym. We had some structural issues that delayed our fitness center remodeling project but it should be back in service within a few weeks.

Please do come visit us soon!

Sincerely,
-Meera Piprottar
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Luxbury Inn Fort Wayne

Address: 5501 Coventry Lane, Fort Wayne, IN 46804
Phone Number:
Location: United States > Indiana > Fort Wayne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Wayne
#3 Best Value Hotel in Fort Wayne
#8 Family Hotel in Fort Wayne
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Luxbury Inn Fort Wayne 3*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to BEST WESTERN Luxbury Inn - Fort Wayne's friendliest and cleanest hotel. Feel refreshed in our brand new Lobby, breakfast area, business and fitness centers. Rest in our newly renovated rooms with 37-42" HDTVs, have a great hot breakfast that includes Fresh Waffles, Scrambled Eggs, Sausage, Biscuits and Gravy and Yogurt in the morning and be ready to take care of your business. Why drive when you can walk to many restaurants such as Outback Steakhouse, Don Hall's Tavern at Coventry, Applebee's, Buffallo Wild Wings, Carlos o'Kelley's, Pizza Hut and many others. We are very conveniently located at exit 302 off I-69, close to Airport, Lutheran hospital, downtown, Grand Wayne Convention Center and many Fort Wayne businesses such as Frontier Communications, General Motors, BAE Systems, Tuthill Systems, Water Furnace and many others.Our Guest representatives will make you feel warm welcome and we will make your stay comfortable and pleasant! ... more   less 
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Also Known As:
Best Western Luxbury Inn-Fort Wayne Hotel Fort Wayne

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