I stayed at this hotel the night before the famous Vera Bradley sale. Upon entering the hotel, I noticed a damp smell--but the pool is located right behind the lobby, and that seemed to be the culprit. My room was fine--very clean and no moisture problems. Even the bathroom was spic-and-span clean, though towels are modest and rough--not luxiorious. This hotel provides PANTENE shampoo--no conditioner. Guests also get a bottle of Vaseline intensive care lotion and Jergins soaps.

While I was there, two other guests arrived with their reservation details printed from their computer. As it turned out, they called the national number and booked their room two months in advance. Upon their arrival, they were told that the hotel assigns rooms when bookings come in--and that there must have been a glitch between the national reservation center and the hotel--they were put in a SMOKING room. Since the hotel was sold out, the desk clerk told the ladies that they would have to go elsewhere, as all of the other rooms were taken. It seemed absolutely bizarre to me that these women were being turned away in such a matter of fact manner--especially since one of them was wearing a breast cancer t-shirt and told the clerk at the desk that she was going through chemotherapy. The customer service was truly terrible!!!!!!!!!!!!!!!!! Ultimately, another kind traveler gave up her room and all was well--but the big lesson here is CALL THE HOTEL DIRECTLY for reservations--otherwise your info might be botched and you will be out in the cold!

This hotel provides a clean room and an okay breakfast--scrambled eggs (NO KETCHUP!), bacon, waffle batter, danish, etc. Guests also get a USA Today and free use of a computer with Internet.

I have stayed at other locations of this chain, and they were much nicer. The owner of this property could give it a little TLC, and it would be more inviting.