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“Worst Ever” 1 of 5 stars
Review of Casino at Belterra Casino Resort

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Casino at Belterra Casino Resort
777 Belterra Drive, Florence, IN 47020
888-235-8377
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Ranked #1 of 2 things to do in Florence
Activities: Golfing
Attraction details
USA
Top Contributor
67 reviews 67 reviews
13 attraction reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
“Worst Ever”
1 of 5 stars Reviewed January 14, 2010

We went to Belterra for a birthday celebration. The room they provided was the worst room I have ever had. It looked out on a rooftop where there was old carpet laying under the window.

Went to Jeff Ruby restaurant and it was equally bad. Steaks wer poor quality; soupy mashed potatoes; and marginal service. This place is definitely over-rated and certainly not worth the prices. Stay away.

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96 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Indiana
1 review
7 helpful votes 7 helpful votes
“Belterra is nice but..”
3 of 5 stars Reviewed December 30, 2005

My husband and I have been to several casinos and Belterra is very nice. It is a beautiful casino and hotel. The buffet restaurant is very good.

The only thing we dislike about it is unless you are a gold card member you are not made to feel overly welcome. The comp card does very little and customer service about comp issues is lacking. I imagine that gold card members are treated much better. Over all it is a fun casino.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Belterra is fantastic”
5 of 5 stars Reviewed February 25, 2004

We have been to all three cacinos in the Lawrenceburn, Rising Sun area and have found the Belterra the most hospitable. The staff goes out of their way to help you. We win more frequently it seems. The buffet is wonderful. It is easier and quicker to accumulate points to move up the levels to receive more benefits. We are gold card holders and are always receiving complimentary passes to the shows. The staff is always friendly (especially Robbin).

Thanks Belterra for the great time. Cindy Cravens

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Loved Belterra Casino in Florence, Indiana”
5 of 5 stars Reviewed September 23, 2003

Entrance to Belterra was beautiful & inviting. The casino had plenty of space between slot machines & chairs.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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