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“Back to Virginia” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
1.5 of 5 Hotel   |   19622 Elpers Rd., Evansville, IN 47711   |  
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Ranked #21 of 35 Hotels in Evansville
Scottsville, Virginia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Back to Virginia”
4 of 5 stars Reviewed June 27, 2014

I was moving my mom back to Virginia and decided to stop at the Comfort Inn. The room was clean and very reasonably priced for one night. Provided a $10.00 military discount. The staff was very efficient in the check in process. We have and would return to Comfort Inn.

Room Tip: Back room on the second floor quieter
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priti P, General Manager at Comfort Inn, responded to this review, June 28, 2014
Dear Bruce G,
Thank you so much for staying at our hotel on your recent trip. We are so glad to hear that you had a good experience and hope that if you ever need a room around Evansville again that you will give us another chance to provide you and your family with superior service. Thanks again.
Sincerely,
Priti Patel, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    28
    16
    6
    6
    9
See reviews for
20
7
6
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Bloomington-Normal, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed June 25, 2014

This place was very dirty and outdated. The first room we were in the air conditioner was broke and had water all over the floor. It had a dirty foot odor as well. Just plan gross. Although the staff was quick to get us in a new room it was just as bad. It was dirty!!! The bathroom floor had hair and what looked like red wine spilled on the floor. The ceiling above the toilet and tub was peeling from what looked like a water leak. The bathtub didn't drain properly ether. There were Cobwebs with live spiders crawling up the wall. The air conditioner worked in this room however it had a bad smokey odor to it. I dont know whats worse smoke odor or bad foot odor!! Any way my husband I were exhausted from our long trip up from Alabama and it was so late when we got in (12:00am) that we decided to stay the night despite its nastiness. Needless to say the next morning we couldn't get out of there fast enough. The only positive to this hotel is the staff was friendly. This should be labeled a cheap motel at best. Over priced for this hotel as well. This just plain looks bad for all Comfort inn's and suits in my opinion!!!!

Room Tip: Find a better hotel!!!
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  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priti P, General Manager at Comfort Inn, responded to this review, June 28, 2014
Dear Gilbert L,
First off, I would like to thank you for choosing our hotel to stay at on your recent trip. I have shared your concerns with our staff and housekeeping. We have taken your concerns under advisement and been working diligently to rectify any issues with both rooms you were put in at your time of stay. I apologize for any inconvenience and hope that if you are through here again that you with give us another chance to offer the superior service you deserve. Thanks again for bringing these issues to our attention.
Sincerely,
Priti Patel, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2014

Stopped here for the night when driving to Kentucky. Third room was the winner. First two had cigarette smoke fumes, but staff was quick to change our room and fix it very easily. Room was super duper clean. If you need to stop I'd say stay here.

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priti P, Manager at Comfort Inn, responded to this review, June 3, 2014
Dear Guest,

First off, thank you for taking the time to fill out a review on TripAdvisor.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Priti Patel
GM
Comfort Inn North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruston, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 24, 2014

Stayed here for two nights. My room was clean, and the bed was very comfortable. The bathroom was sparkling. I was very pleased with the friendliness of the staff. This motel is a few miles from the city, nearer the interstate, and very quiet. I would stay here again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2014

Disappointment - Hard to believe that Choice Hotels let's this place stay open in the condition it is in. There are SO many things wrong with this hotel. You tell the clerk, they look at you & then say well you sure.... As if you are making it up or maybe it is the staff giving you "am I supposed to care" This place is RUN DOWN - DIRTY,missing & broken things everywhere you turn. So many out dated things from the lighting to the bedding. The walls are dirty in the rooms, we were in 1 room & had to move due to issues only to find the VERY same issues in our next room. Guess they don't keep much of any standards here. You can't find staff when needed & you would never know who the staff is because NO one wears any sort of uniform.

Room Tip: avoid this place all cost, yes it really is this bad
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  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priti P, Manager at Comfort Inn, responded to this review, March 27, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay at our hotel on your recent visit. I have shared your feedback with all staff members to ensure we handle these types of situations differently in the future. We do abide by corporate guidelines for daily operations, but we apologize for not meeting your expectations. If you give us your contact information, we would like to discuss this issue personally to resolve this by adjusting the bill or offering a discount on your future stay with us.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Evansville.

Kind Regards,

Priti Patel
GM
Comfort Inn North
8128671600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2014 via mobile

Clean Rooms, Nice Breakfast, Friendly Staff
As a business traveler it is nice to find friendly staff that makes you feel welcome. Always smiles. Clean rooms and they are updating with new bedding, very nice. We will be staying here again.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priti P, Manager at Comfort Inn, responded to this review, February 23, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Priti Patel
GM
Comfort Inn North
8128671600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 13, 2013

We found this hotel to be very easy to find, but it is a little bit of a drive to down town. The pool is nice but kind of creepy. People like to stare at the swimmers from the hallway. The staff is very nice and helpful. The rooms are ok; clean and quite for the most part. The elevators are located in a really strange spot - in a hallway and it could be difficult to maneuver baggage in and out of considering the space restraints.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 19622 Elpers Rd., Evansville, IN 47711
Phone Number:
Location: United States > Indiana > Evansville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 35 Hotels in Evansville
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Comfort Inn 1.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Evansville
Evansville Comfort Inn

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