We stayed in this hotel for a All-Star Baseball tournament that my son's team participated in. The rooms were quite a bit smaller than the Hampton on the North Side, but they were still clean and comfortable. The hot and ready breakfast was great to get the boys full of energy before their 8am game and the large pool was a nice distraction from the competition. I'd definitely recommend staying in this hotel. We didn't have much interaction with the staff, except for the unbelievably nice and friendly housekeeper who was mopping the lobby floors. She smiled at us each time we passed through.