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Reviewed January 27, 2015

Stayed here on a Friday and Saturday night for business. The room was clean and the king size bed was super comfy. It was quieter than a lot of the hotels I stay at (although there was a short span on Saturday night/Sunday morning of some rather loud voices in the hallway). The location is 5 minutes from USI and 5 minutes from Downtown Evansville with lots of restaurants and bars within walking distance. The people at the front desk were great and the breakfast was perfect (usual food, but cooked right). If anything could be fixed at this hotel: the breakfast food line needs some space.

Room tip: Select highest floor possible and facing front of hotel for quiet.
Date of stay: January 2015
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Kevin L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvansvilleWest, Front Office Manager at Holiday Inn Express Evansville - West, responded to this reviewResponded January 29, 2015

Thank you for the five star review! We are pleased that you enjoyed your stay with us and we look forward to seeing you again in the near future!

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Reviewed January 18, 2015

I stayed here with my dog overnight as I was passing through on holiday travel. Room and bathroom were very clean and comfortable! I thoroughly enjoyed it and rested easily. Very affordable while traveling with pets as well. I would highly recommend it.

Date of stay: December 2014
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank heater33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvansvilleWest, Front Office Manager at Holiday Inn Express Evansville - West, responded to this reviewResponded January 22, 2015

Thank you for your kind words regarding our hotel! We are pleased that you had a great stay with us and we were able to accommodate you and your pet! We hope to see you again in the near future!

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Reviewed December 3, 2014

On my recent stay here I was not that impressed for a Holiday Inn Express, compared to the East side Holiday Inn. The staff was friendly and helpful when they could be, but I found it a bit odd that the evening desk person had to clean the common area bathroom on the first floor during her shift and that left the front desk unattended. The property was once a Baymont Inn and the remodel job was so so in my book. There was also several work crews staying there, which I understand is common based on it's location. They kept odd hours coming and going during the night and day and was not quiet about it, as well as tracking dirty boots through the lobby, elevators and hall floors. this might not be the hotels fault, but it did not seem like they did anything to stop it. The weather was cold so the smokers stayed next to the hotel causing smoke to drift in to the hotel and were very loud as the stood together up to late night.
I stayed there this trip because of the location for what I needed to do. But next time I believe I will go back to the Eastside Holiday Inn , a much better hotel and just deal with the little extra drive.

Room tip: Get room on the backside to reduce noise and smoke
Date of stay: November 2014
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank kent k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvansvilleWest, Front Office Manager at Holiday Inn Express Evansville - West, responded to this reviewResponded December 4, 2014

We are sorry you had a less than pleasant experience at our hotel. If you would like to speak to a member of management regarding the issues you experienced while staying with us we would be glad to hear from you and welcome any suggestions you have. Please email us at your earliest convenience to discuss your stay and again we are sorry you had a less than perfect experience. Hiewest@live.com

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Reviewed December 2, 2014

Very friendly staff, decent rooms, comfortable bed, decent breakfast. Traveled to Evansville for a college cross country meet. Many racers stayed there as well. Desk clerk was very friendly. Would stay again.

Date of stay: November 2014
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank sallyHeartsRocko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvansvilleWest, Front Office Manager at Holiday Inn Express Evansville - West, responded to this reviewResponded December 4, 2014

Thank you for your kind words regarding our hotel and staff!

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Reviewed October 23, 2014

We arrived for a four night stay. One of the occupants of the room was coming down with bronchitis and was feeling pretty bad. On day 1 of our stay I put the Do Not Disturb sign back inside the room on the back of the door where it was supposed to be when we left at 9AM. That afternoon we returned about 2PM and the sign was still on the inside of the door but there was another sign stuck in the key slot (perhaps someone had found one on the floor and thought it was ours?) and housekeeping had not been inside the room. No one checked after 2PM even though housekeeping staff were only a couple of doors away and we reported the problem to the front desk which sent someone up that evening to make the beds and put out towels. On day 2 we returned to the room from an Urgent Care facility visit since one occupant still was feeling quite ill. He had brought into the room a comforter from the car to provide extra warmth during the night. Housekeeping left a typed form letter saying that because there was a personal item (the comforter) on the bed they would not touch the bed. The sick occupant was still ill on day 3 (a Saturday) and stayed in bed until about 11AM. At 11:15AM another form letter was slipped under the door saying that since the do not disturb sign had been out at 11:15AM we would have to contact the front desk if we needed towels. I spoke to a staff member who indicated that she had seen such housekeeping policies only at a Super 8. I have stayed at other Holiday Inn Express hotels and at Super 8 hotels and this is the first time I have experienced this kind of housekeeping anywhere. It is obviously housekeeping policy since the letters are typed and copied for mass use.

The hotel was clean and except for housekeeping or the lack of it the stay was good. Check-in went smoothly as did check-out. There were ice machines on the floor. Breakfast was the usual Holiday Inn version and there was plenty of everything including the cinnamon rolls and coffee. The elevator was extremely slow. My only caution for potential visitors is don't plan on sleeping late because you won't get your room cleaned once they have been by one time.

Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank PWCMD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvansvilleWest, Front Office Manager at Holiday Inn Express Evansville - West, responded to this reviewResponded October 27, 2014

We are truely sorry you had a less than perfect experience with us. We are discussing with our Housekeeping department were we went wrong and plan on correcting this matter immediately. We hope that you will give us another try on your next visit to town.

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