We stayed at this hotel while attending our Regional Convention for Jehovah's witnesses. The hotel is new and in a great location. I really loved the walk area, water and the ducks. The rooms were a nice size, with comfy beds. The staff at the desk were very friendly each and every time we walked past. The only complaint I did have was that when we returned to our room on Friday the beds were not made and the bathroom wasn't cleaned. However we did receive new towels. When I asked the cleaning lady (i think her names was missy/misty) she informed me that if anything is on the bed they can not move anything to clean. We had adjoining rooms with a family member so I peeped in their's and their room was not cleaned either. We have stayed at several hotels and has never heard this policy. I can understand if jewelry or money was left on the bed, but a remote control(to your tv) a scarf/bonnet and a cord to charge a phone should not constitute not having beds made. I d understand other areas that wasn't cleaned like the stand or the dresser by tv because we did have food and snacks since we were there the entire weekend for this convention. The restroom had towels but the tub was not cleaned or floor swept. All in all nice hotel in great location with friendly staff. Also one last thing, on Saturday our room was done, however Misty/Missy left a note just to let me know that that said something to the effect of "Dear guest, please do remember that we are not allowed to move items etc. (I left it in the room). I did think that was a little tacky. seemed to me she just wanted to get a point across because I'm sure she was told to make sure the room was done on Saturday.
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