“Horrible service. Very disappointed.”
We are passing through Indiana. After 12 hours in the car, with two kids, driving through a snow storm, we needed a break. The manager of our hotel suggested we go to Bar Roca. We were seated immediately and drinks arrived soon after. We thought we were in for a pleasant dinner, WRONG. Our waiter took our order then disappeared for a half hour. He came out once to refill water and told us there was a problem in the kitchen. Okay, I get it. Stuff happens. He told us our food was coming out soon. Then he disappeared from our table for 30 more minutes. Then he stopped making eye contact as he passed us. A different waitress brought my husband his cup of soup and garlic toast while the rest of us waited another 20 min with no acknowledgement from the waiter. Finally the food arrived for the rest of us. My son politely asked for ketchup. The waiter said "sure, right away" and disappeared. No ketchup, no drink refills, no eye contact. We had to flag down another waiter just to get out of there. Weirdest and worst restaurant experience of my life.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.