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“Hamton Inn - Elkhart” 5 of 5 stars
Review of Hampton Inn Elkhart

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Hampton Inn Elkhart
2.5 of 5 Hotel   |   215 North Point Blvd, Elkhart, IN 46514-6766   |  
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Ranked #4 of 23 Hotels in Elkhart
Chicago, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Hamton Inn - Elkhart”
5 of 5 stars Reviewed June 7, 2013

Hampton Inn was very clean lobby, nice selection of food for breakfast and room was clean. No road noise or other problems. The water pressure was good and plenty of hot water in the morning. This was easy access on/off from the highway with road signs prior to exit.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, June 11, 2013
Thank you for the great feedback. We really appreciate you taking the time to say wonderful things about our hotel. We look forward to seeing you return in the future. Have a wonderful day.
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109 reviews from our community

Traveler rating
    50
    34
    15
    7
    3
See reviews for
40
26
2
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Lansing, MI
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 3, 2013

All staff we came in contact with were all very friendly and helpful. As another reviewer said, it was appreciated that all room keys, etc. were waiting upon check-in. Room was very comfortable and clean. Appreciated the refrigerator, microwave and built-in desk area in each room. The free breakfast was very nice - always had hot items, cereal, waffle maker, hard-boiled eggs,fruit, bread and pastries. Coffee/tea/hot chocolate available 24 hours, usually long with some cookies too! Would recommend and definitely stay here again when I return to the Elkhart area.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, June 5, 2013
Dear Guest:

Thank you so much for your wonderful compliments about your stay at our hotel. That makes us feel good about what we do. We are so glad that you enjoyed our Breakfast and cookies. Have a wonderful and safe summer and we hope to see you soon.

Sincerely,

Management
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1 review
5 of 5 stars Reviewed May 29, 2013

stayed overnight at this hotel and was blown away by the friendly service. I had been driving all day and was very tired. they had my keys ready when i checked in and even looked up my honors number without having to ask.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, May 31, 2013
Dear Guest:

Thank you so much for your wonderful comments about your stay and staff. We take pride in our service and staff. When our guests compliments us, that makes us feel top of the world. Thank you. Have a safe and wonderful summer and we hope to see you soon.

Sincerely,

Mangaement
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west monroe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 23, 2013

Easy access to I-80. Very quiet rooms, excellent staff, rooms very clean, comfortable beds. Breakfast was great, staff was super friendly, really enjoyed the cookies at night. Pool and hot tub were great, nice location, nice landscaping. Treated us very well.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, June 5, 2013
Dear Guest:

Thank you so much for wonderful comments about our hotel and staff. When our guests say good things about our hotel and staff that makes us feel great. Thank you. Have a safe and wonderufl summer and we hope to see you soon.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 22, 2013

Room key would not work everytime we came back to room. Stains on bed and chair. Breakfast was only so so taste wise. Cleaning staff needs to clean under bed and furniture. Shower head should be cleaned for lime amd mineral deposits.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, May 28, 2013
Dear Guest:

Thank you for taking our survey. We really appreciate your time. We certainly want to apologize for all of your inconveniences. We will definitely talk with our Housekeeping about your problems in your room and also, speak with Front Desk about the problems you had with keys. Sometimes, if the key keeps touching your cell phone, coins, credit cards it will not work. We hope to better accommodate your needs next time you stay with us. Have a great Holiday and we hope to see you soon.

Sincerely,

Management
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Greenwood, Indiana, United States
1 review
3 of 5 stars Reviewed May 18, 2013

I took my daughter for a cold weather weekend getaway and after spending $252 for 2 nites we had no use of pool or hottub due to cold temps of both. Management said repair vendors don't work on weekends.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, May 28, 2013
Dear Guest:

We want to apologize for the pool and spa not working. We understand that you were not able to enjoy your weekend with your daughter. Please accept our apology. We hope your free night certificate will help with your future plans to stay with us again. Hopefully, we will be able to accommodate your needs at that time. Have a great summer.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leipsic, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

When we arrived for breakfast, there was little left as far as eggs and sausage. My wife stuck her head back into kitchen area and informed your staff of the situation. She was told that it would be 15-20 minutes for the eggs, and she continued with washing her pots and pans. We observed that entire breakfast area was not entirely clean and decided to speak with the front desk clerk to voice our complaints. She went over to kitchen area to speak with worker in kitchen, and when she came back out , had a smirk on her face, as if they had been joking about it, and mumbled some sort of comment about the food being out in 15 minutes. Noticing this, my wife went back to front desk to confront the clerk again. She voiced her opinion of the desk clerks attitude, and in general the lack of attention to the breakfast area and the staffs ability to maintain it properly, the clerk said that they had had a large group of teens for breakfast earlier and that was why the breakfast staff (Dorothy)could not keep up. None of that group was still around, so we felt that she could have made some effort to maintain breakfast area. At this point, the desk clerk decided to comp us for the room since "we just werent going to let it go" . My wife and I went back up to our room to pack our things to leave and took them to the car. When we came back into the lobby we noticed several of the housekeeping staff helping themselves to breakfast items, muffins, toast... We brought back some leftovers from last nights supper to warm up and share. After about 30 minutes after our initial complaint about the food for breakfast, the staff did finally bring out eggs. Since we were done with our leftovers we checked out and left. The late appearance of eggs looked to us as if they were for the housekeeping staff as they were served after the time that breakfast service was supposed to end. I usually stay in Hampton Hotels when I travel on business and have never seen this sort of poor attitude or lack of service at any other Hampton. We did look at reviews on TripAdvisor after we got home, and saw several bad reports. Perhaps Hampton would like to review this location and the franchise owner

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, General Manager at Hampton Inn Elkhart, responded to this review, May 20, 2013
Dear Guest:

We sincerely apologize for the inconvenience with your stay. We will try very hard to better accommodate your needs next time you stay with us. Have a wonderful summer!

Sincerely,

Sima Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Elkhart

Address: 215 North Point Blvd, Elkhart, IN 46514-6766
Phone Number:
Location: United States > Indiana > Elkhart
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Elkhart
#8 Business Hotel in Elkhart
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elkhart 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Elkhart Hampton Inn

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