My husband surprised me by making reservations at the Horseshoe. We normally stay at Harrah's in St. Louis, but as we were travelling to visit family out of state he made different accomodations. The complex isn't easy to find as it sits basically in the middle of nowhere, corn fields, rural & the nearest convenience store is miles away. A very large property, while the shuttles & people movers are a very nice addition...the shuttle needs to run through casino operation hours. I truly hope the Paula Deen Buffet will be magnificent, but the current selection is terrible. Very little food offered and the quality was sub-standard. Staff was nice and friendly enough, however, check-in was a disaster. There were only 2 people doing the check-in & one was only for Diamond & Seven Star, so there was quite a wait. I have stayed at Harrahs many times over the years, and have never once encountered a mini-bar. This was not explained to me upon check-in, and as we have a small child who touches everything, we were charged $25.00 for the movement of an item that was never opened!! Mini bars should be offered only to those guests who want them, regular refrigerators in the room should be the norm, not the extra. While the poker room was nice, I was disaapointed in the slots areas.....very smokey & uncomfortable. So many slots crammed together that you practically sat on top of your neighbor. All in all, I was not impressed and will most likely not return. I will continue to stay in St. Louis at Harrahs and will try other properties, but this one needs a bit more polishing to be up to what you expect from a Harrah's property.