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“Great Launch Point” 4 of 5 stars
Review of Horseshoe Southern Indiana

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Horseshoe Southern Indiana
3.5 of 5 Hotel   |   11999 Casino Center Drive SE, Elizabeth, IN 47117 (Formerly Caesars Indiana Casino Hotel)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Elizabeth
GreenLeadersBronze level
Port Aransas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Launch Point”
4 of 5 stars Reviewed June 30, 2014

My Wife and I were attending a Trade Show in Louisville and the Horseshoe is a short drive from Downtown. The staff is quite friendly and eager to assist. The rooms are larger then average, clean and well appointed. The Casino is a four story boat larger then most with some of the friendliest dealer anywhere. There are several excellent restaurants with our favorite was sitting at the bar "The Legends". Excellent Food, large serving and entertaining flair Bartenders. As I stated in the title "Great Launch Point", The Horseshoe is a short drive to Churchill Downs, Louisville Slugger Factory, Louisville Belle Paddle Boat and some much more. We enjoyed our afternoon exploring Louisville and coming back in the evenings to relax at the Horseshoe made for a perfect trip. P.S. If you test the sincerity of the staff as to their friendliness, be prepared to look at pictures of their kids or grand kids and pull out your own. They all seem to be genuinely happy at their job.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review, July 2, 2014
Harborfestering,

Thanks for taking the time to review us. We're glad you enjoyed your stay and that our staff made you feel welcomed. Your kind words about Legends will be passed on to the Manager. Next time you're in town, we look forward to having you and your wife as guests again!

Andrew, Guest Relations
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401 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I stayed on 6-11thru 6-13. Everything was clean, employes were all friendly and very accommodating. Slots were so so on pay outs, but we come for fun not to go home rich. We ateat Legends and listened to the band on Fri. nite. All in all, we had a great time and look forward to our next visit

  • Stayed June 2014
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review, June 17, 2014
Luck70ts, thanks for taking the time to review us. We're glad you had a fun stay and managed to catch some of the live music we offer. We have live bands in Legends and ENVY Bar & Lounge (located on Deck 2 of the casino) every Thursday-Saturday. We look forward to having you as guests again!
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Bloomington, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

The staff throughout the hotel and casion couldn't have been friendlier. The room was very neat and clean. The bed was very, very comfortable. But our 4th floor non smoking room was not sound proof. We were awakened by noises from the next room and from the hallway each night during our 2 night stay. Jack Binion's Steak House is a must if you enjoy an excellent dinner. And our meal was served by a very accommodating wait staff who were always available but not at all intrusive. We highly recommend the shrimp cocktail appetizer and filet mignon entree. Take time to visit the weight room, indoor pool and hot tub if you're looking for a place to relax or unwind. All are very well maintained. And there is an outdoor patio with tables and umbrellas for some time in the sun.

Room Tip: Ask for a room close to the elevators.
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Green Features: The hotel is obviously environmentally friendly. There are suggestions posted in the room on ways to preserve energy and resources.
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review, June 17, 2014
oldretiredcop, thank you for your review. We're thrilled that your stay with us was enjoyable. It sounds like you took full advantage of all we have to offer. Your accolades about Jack Binion's Steak House will be passed on. We hope to see you again soon!

Richard, Hotel Operations Manager
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Albion
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

I was on a sales trip for two days in greater Louisville and while checking hotel prices, I noticed that the Horseshoe had a very attractive weekday rate of $55. (At least where I was checking) I ended up staying for two nights and my room was much better than you would expect to receive for the nightly fee. Basically all of the amenities of a Vegas-style property, but not quite as large. All of the people were helpful and pleasant from the front desk to the casino workers.
I did spend a couple of hours in the casino each evening and while I play basically slots I ended up even for two nights. Always a game of give and take in any casino, but to play for that amount of time and not end up short is certainly pleasant and fun. (I never expect to make money) Since my trip was on a Monday and Tuesday, some of the restaurants were not open, but there are plenty of other options on the property. I cannot say anything other than this was a nice change of pace from my normal hotel choice(s) that are generally $40.00 more for less services and really no opportunity for entertainment on-site. This property is located in Indiana, however it is literally 10 minutes to get into greater Louisville.

Room Tip: Plan your Louisville business for early in the week and check this property out and save some $$. Bo...
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review, June 17, 2014
Bradley B, we're glad that you enjoyed your stay and found us a good (and fun) alternative to the typical hotel experience. If you're ever in the area again, we look forward to seeing you!

Richard, Hotel Operations Manager
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Louisville, Kentucky
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 12, 2014

A bit dirty and sticky, a glass sat outside our door as we checked in and was still there when we checked out. No great shakes. Friendly staff doesn't cover up the largest roach I've ever seen that scooted across the elevator lobby when we checked in. Massage decent but if you're going to hold my head in one hand with your other hand on my forehead for a full 5 minutes, I am not going to relax, but will wonder when you might start massaging me again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review, June 17, 2014
MelonWheels, we're sorry that your stay didn't exceed your expectations. We do have a pest control company and will be sure they're made aware of your review.

Richard, Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2014

The sheets on the bed were smelly and appears not be clean. They had a very musty smell like someone else had slept on them. When I mentioned it at checkout it did not appear to faze the clerk. Made for a bad time.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Manager at Horseshoe Southern Indiana, responded to this review, June 11, 2014
Kathy G, we are so sorry for the cleanliness of your room and the response from the desk clerk. Let us know the next time you're in and we will be sure that everything meets your expectations.

- Richard, Hotel Operations Manager
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Travelers are raving about these Elizabeth hotels

Huntington, West Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 4, 2014 via mobile

My room is always free but I would pay for it if I had to. The bed is very comfy along with the pillows and the bathroom is a nice size with a wonderful shower. They could use a microwave for leftovers from the many restaurants but the fridge did keep my drinks nice and cold. The casino is win or lose of course, but always a good time with many different slots and denominations to choose from (penny games to 500 dollars a spin games). 99 percent of the employees I came in contact with were very friendly or at least said hello as you passed.

Stayed June 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeSI, Guest Relations Manager at Horseshoe Southern Indiana, responded to this review, June 5, 2014
John E, we're so glad that you enjoyed your stay with us. We pride ourselves on the variety of slot and video poker machines we have - it's good to know our patrons like them, too. Thanks again for taking the time to write us and we look forward to having you as a guest again in the future. -Andrew, Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horseshoe Southern Indiana

Address: 11999 Casino Center Drive SE, Elizabeth, IN 47117 (Formerly Caesars Indiana Casino Hotel)
Location: United States > Indiana > Elizabeth
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Elizabeth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Southern Indiana 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Horseshoe Southern Indiana Hotel Elizabeth
Horseshoe Southern Indiana Elizabeth
Caesars Indiana Hotel
Caesars Indiana Casino
Caesars In Casino
Elizabeth Indiana

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