We had an enjoyable, problem free two-night stay at this hotel-casino property. The Horseshoe brand replaced (about 2008) the original property name of Caesars-Indiana.
The property has evolved since my first visit in 2002. It is showing its age in some respects, but overall, the hotel and entertainment experience seems to be better than ever. I saw positive improvements in the number and types of restaurants and in the increase in smoke-free rooms and floors.
We were very impressed immediately upon arrival with the helpfulness of front desk and security people in getting us temporary use (complimentary) of a wheelchair. Our room was clean, quiet, and afforded good conditions for restful sleeping.
We were also impressed with the helpfulness and friendliness of the casino staff. (My casino experience at Horseshoe is reviewed separately under “things to do” in Elizabeth).
Overall, Horseshoe provides great value for the money. Our nightly charge at Horseshoe was the lowest of any place we stayed on our recent ten-day trip to Kentucky and Indiana. Moreover, the moderate rate became even lower by the use of my “player’s card,” which saved me about $20/night over the rack rate.
There exists a relatively long walk from the hotel to the restaurant-casino areas. (This situation arises from the need to have the hotel above the low-lying Ohio River floodplain). I actually enjoy the walk and look forward to the activity. For those preferring less walking, there is frequent shuttle service providing complimentary transportation from hotel to casino area.
I noticed an improvement in the shop and restaurant areas of the resort. Since my last visit they have added a Jack Binion’s steakhouse, an Asian restaurant, and a Graeter’s ice cream parlor. There was no operating buffet as the previous Paula Deen site had recently closed and the area was being remodeled for a new operation. (This was no loss to me as I avoid buffets whenever possible).
We had three dining experiences during our visit. We went to Legends for dinner the first night. It was better than I remembered from previous visits. Just had spicy chicken wings, tossed salad, and a beer. Later I stopped by Graeter’s for an ice cream sundae. Delicious and very generous serving. Third experience was at Jack Binion’s on our last night. This experience (quite good) is discussed separately as a restaurant review.
Our total experience at the resort was good and well above average. We look forward to another stay on our next trip back to the Kentucky-Indiana area.