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“Shopping getaway” 4 of 5 stars
Review of BEST WESTERN Horizon Inn

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BEST WESTERN Horizon Inn
2.5 of 5 Hotel   |   11780 North U.S. 31, Edinburgh, IN 46124   |  
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Stay 2X get $50 gift card
Ranked #5 of 5 Hotels in Edinburgh
Brownsburg, United States
1 review
“Shopping getaway”
4 of 5 stars Reviewed December 19, 2013

We would stay here again for all employees were kind and the price was right. Since they couldn't accommodate our request on our reservation they upgraded our stay so my wife could be on the ground floor due to health issues..

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, December 30, 2013
Glad to hear you were taken care of! Our staff goes the extra mile to make sure your stay is clean and comfortable. Thank you for sharing your experience and we hope you’ll come again!
Sincerely,
Dave Amin
Hotel Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    47
    36
    18
    19
    8
See reviews for
47
25
7
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Riverview
2 reviews
5 of 5 stars Reviewed October 25, 2013

I stayed in Best Western in Lapeer Mi and that is why I picked Best Western when I went to Indiana. The service and employees at both places was excellent. The breakfast was good and they had good coffee. Which is important and had a variety of food for breakfast

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, November 5, 2013
Excellent customer service is what we do best! We’re glad you enjoyed your stay and our delicious hot breakfast.
Come back soon,
Dave Amin
Hotel Owner
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Louisville, United States
1 review
3 of 5 stars Reviewed October 16, 2013

Had a problem with another guest complaining to the front desk about us being too loud when we were all in bed. Bathroom in room was not up to par. Water pressure not good. Beds were very comfortable and the pillows just melted when you laid your head on them.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, October 22, 2013
Aren’t our pillows amazing? Guests tell us all the time how much they love them. We appreciate your feedback and hope to wow you when you return next time!
Many thanks,
Dave Amin
Hotel Owner
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Boise, Idaho
Top Contributor
59 reviews 59 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 3, 2013

I just spent over a week at this hotel and was treated very well. Jenny, especially, at the front desk was exceptionally helpful with directions, requests for assistance, etc. The breakfast bar is average, the rooms are clean and the cleaning staff was very nice and helpful. Easy access to the interstate, lots of parking, free internet service; they all lead to a very good overall experience.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, October 14, 2013
Good to hear you got top notch service! It’s amazing how far a friendly smile and a helpful tip can go. Our front desk staff is ready to assist you in any way possible to make your stay more memorable. Thank you for sharing your experience!
Many thanks,
Dave Amin
Hotel Owner
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Edinburgh, Indiana
1 review
5 of 5 stars Reviewed October 3, 2013

Stayed at this Best Western in Edinburgh for four weeks on business. Rooms were cleaned daily as well as a daily breakfast buffet. Jenny at the front desk provided top notch service to our group and catered to all our requests with a smile and sincere professionalism. I look forward to future stays when in the area.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, October 14, 2013
Thank you for your extended stay! I will be sure to pass the complement on to our front desk staff. Whether you’re staying for one night or four weeks, we want to make sure every guest feels at home. Glad you enjoyed your stay and we will see you for your next business trip!
Warm regards,
Dave Amin
Hotel Owner
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New Richmond, Ohio, United States
1 review
5 of 5 stars Reviewed September 15, 2013

This was our second time staying at this property. Our trips were 1 year apart. This hotel is clean, the staff is extremely friendly, and they will do what is in their power to make your stay enjoyable. Much of the same staff was still working in this location as well. If you are in the area and looking for a place to stay, this is the place!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, September 23, 2013
Thank you for staying with us again! Like you said, we will do everything in our power to make your stay memorable to keep you coming back. We look forward to seeing you next year.
Much thanks,
Dave Amin
Hotel Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, United States
1 review
5 of 5 stars Reviewed September 10, 2013

The Staff was very helpful and friendly. Breakfast was great, not just pastries but hot food. The room was very clean and the beds were very comfortable. This hotel was much more affordable than the others nearby and just as nice. We would Highly Recommend.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave A, Owner at BEST WESTERN Horizon Inn, responded to this review, September 23, 2013
Thank you for your recommendation and for sharing your experience! Our hot breakfast is a must-have for any guest staying with us. We work hard to make sure your stay is as comfortable as possible and to keep the reputation of being the best bang for your buck. Come back soon!
Sincerely,
Dave Amin
Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Horizon Inn

Address: 11780 North U.S. 31, Edinburgh, IN 46124
Phone Number:
Location: United States > Indiana > Edinburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Horizon Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western

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