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“Absolutely Beautiful Hotel” 5 of 5 stars
Review of Ameristar Casino East Chicago

Ameristar Casino East Chicago
777 Ameristar Boulevard, East Chicago, IN 46312
219-378-3000
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Attraction details
Wyandotte, Michigan
2 reviews
2 helpful votes 2 helpful votes
“Absolutely Beautiful Hotel”
5 of 5 stars Reviewed July 29, 2013

Beautifully decorated, comfortable, and with a view of Lake Michigan. Within 25 miles of downtown Chicago. Good choices of eateries.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Gahanna, OH
Top Contributor
65 reviews 65 reviews
32 attraction reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
“Worst casino ever!”
1 of 5 stars Reviewed July 25, 2013

This part of the review is for the casino only, not the hotel. This is by far THE WORST casino I've ever been to. The casino is in the shape of a very long thin boat, which made for a major claustrophobic experience. It is dark, dank, dirty, outdated, smoky and depressing. There is a very small non-smoking section on the 4th floor, but it is so small, and it still stunk like musty recirculated air. Staff at the casino were rude and unhelpful. Clientele is nothing like the young, hip, well dressed people depicted on their advertisements. I came here intending to stay for 2 nights and have fun in the casino and to eat good food. After a quick spin around the casino, I decided to cancel the second night of my reservations and go home. What a waste.

I've been to the Ameristar in Colorado, which was wonderful. My expectations were set high based on that experience and this didn't compare at all.

The hotel however, was great, although grossly overpriced. Staff were friendly and the room was huge, modern and clean. No reason to stay in the hotel though, as there's nothing in the area, and the casino wasn't worth it.

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino East Chicago, responded to this review, August 2, 2013
I’m so sorry to hear this. Although each of our casinos offers a unique experience, we do our best to deliver the quality, Ameristar guest service and product at each location. We appreciate your feedback and I will pass it along to our casino team members. We thank you for visiting and do hope you reconsider and continue to be our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matteson
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ameristar Stay”
5 of 5 stars Reviewed October 9, 2012

I liked everything. The service from the desk staff and security people. The room was clean, comfortabl, and beautifuly decorated.

Visited August 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino East Chicago, responded to this review, October 11, 2012
I’m glad you had a comfortable stay with us. Thanks for sharing your review and we hope you can visit again.
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Chicago
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
“Had a Wonderful time !”
5 of 5 stars Reviewed September 20, 2012

Eat,drink,played at the casino,had a wonderful time! It was just like being in Las Vegas ! the Hotel is beautiful and the service was great ! Looking forward to going again !

Visited July 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolton
2 reviews
4 helpful votes 4 helpful votes
“A GREAT PLACE TO BE!”
5 of 5 stars Reviewed August 22, 2012

Everything was simply fantastic! The hotel/buffett/casino floor, are always great. The atmosphere of the casino floor is relaxing and fun! My kids even enjoy themselves when I take them to eat at the buffett.

Visited August 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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