We were in Decatur for my fathers funeral. Only 2 hotels to choose from of which Baymont was most impressive via Internet. After a long day of traveling we checked in around 5pm. Was greeted with great reception and that actually continued. We entered our room and was greeted with an enormous wolf spider on our bed. After calling the front desk she returned to our room with us and we made her aware of the following; carpets not swept, mirror had tooth paste smudge and spots. Fridge was turned off and had a terrible mildew odor. Finally, the ceiling over the tub was caving in. Needless to say she was very embarrassed and made every attempt to provide us with 6 suitable rooms for our family. After looking in countless rooms on both floors we settled on some rooms but not until traveling through the hotel and noticing areas needed repaired; wallpaper peeling off he walls, mold gathering around the bathroom tub and stools. Dirty bedding and stains throughout. The pool was equally disappointing as it was closed due to recent added chemicals. You could see the discoloration in the water and being that we are pool owners we fully understood why that occurred and it would be off limits. Indeed the service lady was extremely helpful but we could clearly sense her embarrassment. I spoke with the service manager in the morning who was defensive with my concerns but said she would pass along my comments. I had so many issues she could not possibly have remembered each one and did not write down anything I said. With all this said, you can only imagine our experience with breakfast. This hotel needs a complete overhaul room by room. But first fix the leaks in the lobby making it safe for your guests
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Wyndham, Priceline, Cheap Tickets, Hotels.com, Travelocity, TripOnline SA and Tingo so you can book your Baymont Inn and Suites Decatur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Baymont Inn Decatur
- Decatur Baymont Inn