There are seldom any adults working at this location. Consequently, service is haphazard at best. We have been to other Steak 'n Shake restaurants in Illinois, Ohio, Missouri, Georgia and Florida that serve hot food and have great service. This one does not. The last time we ate there, we stood at the cash register while the high school kid who was supposed to be the cashier was doing his best to impress two girls sitting at the counter, a mere three feet away from us. After waiting for him to finish his dog and pony show, we fished through our wallets and purses to find exact change, then left. It's the same story every time and filling out a comment card does no good whatsoever.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.