Having not been to Smith's Row in some time we were looking forward to trying the restaurant with some friends. This was a restaurant, however, that failed to meet our expectations on virtually every count. From the moment of our arrival we felt less than welcomed. We approached the hostess stand where a gentleman was organizing some menus and he literally looked at us and then looked away. No greeting; no nothing. A minute or so later a young woman walked in from the bar area and stood at the hostess stand. I indicated our reservation and that we were meeting friends. She seemed discombobulated and consulted the gentleman who had ignored us and then she did seat us. I excused myself from the table to use the restroom and as I walked through the bar to the restroom the bartender was apparently in quite a rush to get somewhere, as he literally bumped into me, nearly knocked me over, and did not even apologize. As I returned to the table I stopped at the hostess stand to share this unnerving experience and the hostess just said, "oh." Not kidding.
Our waitress, Michele, was friendly and competent. Service was a bit slow, however, in having food delivered. That said, the servers were a bit too quick to take our plates away. Several times we had to indicate that we were still working on eating and to please not take the plate away. A waiter tried to take our dessert plate away before we were finished and when I asked him to please leave it until we were done, he smarted off to us.
The food was a bit of a mixed bag. The appetizers were quite good (shrimp cocktail and the spinach dip with chips), the steaks (prime rib and rib eye) were well prepared. The salads were quite plain and simple, but adequate, as were the side items. The bread was good and served warm. The crab stuffed shrimp, however, was unacceptable. The shrimp were so small that the meal was more of an appetizer. These were certainly not the advertised jumbo size shrimp. There was virtually no crab meat (likely a function of the small shrimp size) and the shrimp were actually stringy. Also, we asked about the seasoning of the crab and were told it was not spicy; it was, however. The dessert selection is far, far smaller than the online menu would suggest, with only six options. The chocolate fudge cake was so-so, but the blueberry and mascarpone cake was good.
The bill was the greatest disappointment. The prices are higher than listed online. Importantly, we asked up front that the bills be split between the two couples and while we did receive separate bills, they were a mixed jumble of what we had ordered. Our bill had our friends' two entrees and drinks, but our dessert. Their bill had everything else. By this time our waitress was MIA. Fortunately, these are long-standing friends and we just paid our respective, though highly incorrect, bills and left the restaurant.
All-in-all, I strongly recommend sitting in a row other than Smith's Row!
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