Chose this hotel for its rate and proximity to downtown Louisville for the KY Derby Marathon. After a long day of travel and marathon expo, arrived at the hotel a bit late. Tired and wanting to get bedded down quickly for early wake up for the race. The check in clerk was a bit charming, but a bit overwhelmed and frustrated. However, she diffused her frustrations with a lot of 'sweetie' comments, etc. But as for helping us with simple requests, she was not having it.
The room was comfortable, clean, and cozy. No complaints.
They also were nice to offer a late check-out of 2pm. After running in the rain all morning. And working our way back to the hotel. We found the room keys did not work. So back to the desk returned to get our keys working so we can shower and get on the road. This time, the lady at the desk was extremely snarky with her comments and said "You KNOW its 1:50 don't you?" Well, taken back, we apologized to her that she was so grumpy and quickly went to the room and got out of there.
En route out of the hotel, we did encounter a housekeeper on our floor who was VERY nice and gracious. I apologized for being so late getting out but she actually was very nice and congratulated us on our race (she saw the medals we were wearing) and told us to take our time. She was saving our room for last.
Overall, the hotel was Average.
- Official Description (provided by the hotel):
- The Clarion Hotel Louisville North is located just off I-65,just two miles from downtown Louisville and the KFC Yum Center, and only 8 miles from Louisville Int'l Airport We are located just minutes away from Churchill Downs, Downtown, Horseshoe Casino. Shopping within 4 miles of the hotel includes Bass Pro Shops and malls. Join us at Champion's Grille Restaurant, ask for a patio seat, for breakfast, lunch or dinner, which features a Saturday night Prime Rib dinner buffet and a Sunday Champagne brunch you will not soon forget. Our Quarter Pole Lounge is open nightly. We also offer an exquisite buffet for Easter, Mother's Day and Thanksgiving .The Clarion Hotel Louisville North offers full conference facilities with 10 banquet rooms, including our Royal Ballroom. Complimentary high speed Internet is available throughout. Also, for your convenience on property, there is a beauty shop, barber shop, indoor and outdoor pools, fitness room and miniature golf.For your family pleasure, adjacent to our parking lot is Derby Dinner Playhouse and Atlantis Water Park with a wave pool, four giant water slides and plenty of fun for all ages.The Clarion Hotel Louisville North offers special rates for NA Livestock, Ky Derby and National Street Rods.Our 356 guestrooms feature coffeemakers, blow dryers, iron/ boards, cable TV, high speed internet access,and a complimentary newspaper. ... more less
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- Also Known As:
- Holiday Inn Louisville-North Hotel Clarksville
- Holiday Inn Clarksville
- Clarksville Holiday Inn