The hotel is a little difficult to locate, in that the address listed on the web is on Meridian Street but entry is on Pennsylvania Street. It's hard to see due to local restrictions on signage. If we hadn't really read the directions given on the hotel's website, we would have never found it in the dark and I'm even familar with the area.
Nice suite but very cramped. The two double beds stuffed into the bedroom area are just that -- stuffed into and not particularly comfortable. When the sofa bed is made out, it is difficult to pass through the other room and absolutely no place to sit except on the made out bed. Add luggage and it's very inconvenient. It is nice, though, to have a refrigerator and microwave, but a small sink in this area would have been beneficial.
Our biggest problem was with housekeeping. We had no housekeeping until at least 3pm and prior to this, were in need of dry towels that we had to repeatedly request. After we finally did get housekeeping, rather than giving us clean drinking glasses, our glasses were merely turned over. (Yes, you can tell, plus they were also the glasses we'd brought to our room from the hotel bar.) The worst part was that, upon returning to our room after being gone several hours -- the door was NOT LOCKED. When the front desk was informed, they were unconcerned and said to let them know if anything was missing. Fortunately, there was not. The overall attitude of the front desk was just unconcerned. Not unpleasant, just not friendly or helpful.
Overall, this hotel could do better without much effort ... but it seems that "not much effort" is already the name of the game.
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- Also Known As:
- Doubletree Suites By Hilton Indianapolis-Carmel Hotel Carmel
- Doubletree Hotel Indianapolis Carmel