We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A bit rundown” 2 of 5 stars
Review of DoubleTree Suites by Hilton Indianapolis-Carmel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added DoubleTree Suites by Hilton Indianapolis-Carmel to your Saves list
DoubleTree Suites by Hilton Indianapolis-Carmel
3.0 of 5 Hotel   |   11355 North Meridian Street, Carmel, IN 46032-4540   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Plan ahead and save 20%
Ranked #8 of 9 Hotels in Carmel
Newmarket, New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“A bit rundown”
2 of 5 stars Reviewed September 28, 2013

Staff is very pleasant but the hotel badly needs a refurbishment. Furniture is shabby. Shower handle was stuck and required a call to maintenance to fix so I was unable to shower one day before heading to work. I probably would not choose to stay there again.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

420 reviews from our community

Traveler rating
    96
    105
    105
    76
    38
See reviews for
162
64
19
138
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cincinnati area
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 27, 2013

This is a very nice facility with an impressive lobby, nice restaurant, and comfortable rooms. However, the staff was not up to these standards. Check-in was very slow, at times there was no one at the desk and it was difficult to raise anyone to attend it, staff was not very effective when found. I tried to look up a local phone number. There was no phone book in the room and when going to the desk for help, they were unable to find a phone book in the entire hotel. The unsuccessful effort took 10-15 minutes. On my question, they stated that there was no computer that could be used to look up a phone number. Bottom line is that this is a nice facility with barely competent staff.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 26, 2013

Was a very pleasant overall experience. The cookies were a nice touch upon checking in and at bedtime. The lobby was very inviting and the grounds were well kept with an inviting feeling as you entered. I will stay there again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria,Ky, United States
1 review
5 of 5 stars Reviewed September 26, 2013

Romms were neat,clean and roomy. Trash cans were not big enough for trash generated by most clients. Enterance was listed on Street with no enterance to Doubletree, had to go around the block to back of building to enter. $12.95 breakfast buffet to expensive and not as good as those offered for free at other Hotels/Motels with similar pricing.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 20, 2013 via mobile

A nice hotel in a good location. The rooms are nice. The only negative is no in room free internet. Internet is free by the lobby, but who wants to leave their room for free internet. The free cookies and swan towel decoration were nice touches.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, United States
1 review
4 of 5 stars Reviewed September 18, 2013

The hotel was nice. Staff was very friendly. The only downside was when I arrived to the hotel, they were without water for almost 4 hours. Sure I understand things like that can happen, but there was no compensation. Not even an extra cookie. haha

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 14, 2013

Not very nice! No where near what I have come to expect of DoubleTree! The carpet turned my feet black as I walked around for about 5 minutes just waking up in the morning. I have instruction in my profile to keep me away from the elevator as I am a light sleeper. They put me right next to the mechanical room. I was so tired when I got in that I fell right to sleep, only to be awakened by the elevator at 2:00 AM. who would want to move in the middle of the night?

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to DoubleTree Suites by Hilton Indianapolis-Carmel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Indianapolis-Carmel

Address: 11355 North Meridian Street, Carmel, IN 46032-4540
Phone Number:
Location: United States > Indiana > Hamilton County > Carmel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Indianapolis-Carmel 3*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Orbitz, getaroom.com, Hilton Hotels, Hotels.com and Cheap Tickets so you can book your DoubleTree Suites by Hilton Indianapolis-Carmel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Indianapolis-Carmel Hotel Carmel
Doubletree Hotel Indianapolis Carmel

Owners: What's your side of the story?

If you own or manage DoubleTree Suites by Hilton Indianapolis-Carmel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.