This is our first time staying at this Double Tree property, as a Gold member of Hilton, this is a Good Hotel But, with Warning flags for guests. When I checked in they assigned us with a room that I wanted but, when going into the room it was occupied, walked back to the front desk, who were surprised and they assigned another room, of lesser quality, they were full and their error but room that was less than desirable. It turned out OK BUt, did not like being next to the parking lot. Then comes the cheap side of the hotel, the rools of toilet paper, only a few sheets, went to housekeeping, that is all they had and on their carts walked down to the front desk and they gave me a whole unopened roll.
Besides the above issues the staff, except for housekeeping was very good, they had their hands full with a full hotel, due to soccer and other events. Staff was helpful and pleasant but, housekeeping and MGMT 's control over rooms is questionable
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- Also Known As:
- Doubletree Suites By Hilton Indianapolis-Carmel Hotel Carmel
- Doubletree Hotel Indianapolis Carmel