I recently stayed at this hotel for a business trip and was very disgusted and furious the next morning to find bed bug bites on my feet, up and down my legs, arms, and back. I had to go to urgent care, buy antibiotics and other medicines, missed over 3 hours of work, and now have sleeping problems. Select a newer hotel or one that will attempt to correct a very bad situation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
PamStreeter, Management Company
(Management representative)
Oct 25, 2007
When the Doubletree Guest Suites Indianapolis/Carmel was contacted by a
guest complaining about a bug infestation , we immediately contacted Orkin Pest Control to conduct a thorough inspection of both the room and the entire hotel. The inspection found no bugs of any nature at the property. However, to ensure the guest was comfortable, we moved this person to a
different room, and the same guest lodged a second complaint. Per our corporate
policies, we brought Orkin out to conduct a second inspection. Again, the hotel received a clean rating. Today, we were inspected by the Hamilton County Health Department and, yet again, no bugs whatsoever were found. The comfort and safety of our guests is our top concern and we can honestly say that we have conducted numerous inspections by
multiple organizations, all of which have confirmed that our hotel is insect-free.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.