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“Nice hotel” 4 of 5 stars
Review of Metropolitan Hotel

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Metropolitan Hotel
5.0 of 5 Hotel   |   385 Syngrou Avenue, Paleo Faliro, Athens 17564, Greece   |  
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Ranked #3 of 5 Hotels in Paleo Faliro
Stockholm
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Nice hotel”
4 of 5 stars Reviewed June 25, 2013

I recently stayed at this hotel for business purposes and found the hotel very good. Great food, especially in Avenue Bistro. I guess the location of the hotel is not too good if you are there as a tourist because it seemed a little bit too far away from everything and the surrounding area was a bit depressing. The only bad thing was the bed, way way too hard!

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 27, 2013
Dear Mr. Solros15,

We thank you for taking the time to share your experience over your stay at the Metropolitan Hotel.
We are delighted to read that you found our hotel good and "great food in Avenue Bistro".
The location of the hotel is indeed a few miles from the centre of town but we do offer a complimentary shuttle service to and from the centre of Athens. Similarly with in walking proximity of the hotel there are a number of shops, supermarket, pharmacy and restaurants.
Your comment about the bed has been taken under serious consideration.
We look forward to the pleasure of welcoming you again to the Metropolitan on your next trip to Athens where you may enjoy our warm hospitality.

Yours Sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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458 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Moscow
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 24, 2013

Always feel like at home in this hotel. Great breakfast,clean,helpful stuff . Perfect locations. Very easy to get to the center of Athens with free shuttle bus(operating every hour) and to Piraeus and Glyfada
Fantastic beds with perfect COCO mat mattresses.
In front of the hotel pedestrian bridge and you can walk to small Marina with nice restaurants and bars and to the battle Ship Averoff,which is now museum

Stayed December 2012, traveled on business
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GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 27, 2013
Dear Mrs. IlonaMoscow,

We sincerely appreciate your time taken to offer us your feedback from your recent stay at the Metropolitan Hotel.

We are delighted to learn that you enjoyed your stay at our hotel and that you always "feel like at home" in Metropolitan Hotel.

Thank you for your nice comments regarding the breakfast, the cleanliness, the service of our staff and the location of our hotel.

Once again we thank you for staying with us and look forward to welcoming you back in the near future.
Yours Sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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Sydney, Australia
1 review
3 of 5 stars Reviewed June 6, 2013

Stayed at this hotel as part of a tour package ( and had two nights pre tour), when we arrived at around 5.30pm we were told that our room would not be ready until 8pm, they offered us free coffee and a drink while we waited and when we finally got our room, we found that it was a smoking room, when I asked to the room to be changed they told me I would have to wait until the next morning as they were fully booked, I booked this room in September, 2012, so I was a little upset that they didn't have a room for me, sleeping in a smoking room is not a very pleasant experience. Next morning they changed rooms for us, which was much more comfortable.

Rooms are clean and we found the staff quite friendly and helpful.

On return from our cruise we were given a nice room on 7th floor, which was very comfortable.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 28, 2013
Dear Yorky 5655,

Thank you for bringing to our attention your experience of the non smoking room request.

Kindly be informed that our Company’s priority is to ensure that our guests’ specified requirements are addressed.

Considering that the official check in time is 2pm our Front desk agents did their utmost to accommodate you the soonest possible on a high occupancy day.

We regret for the fact that the previous guest smoked in a non smoking room, however we hope that we compensated you with the Executive room on your second stay.

We are pleased to read that you found our rooms clean and the staff quite friendly and helpful.

We once again thank you for the feedback which will certainly help us in our effort to continuously improve our services.

Yours sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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blackwood
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2013

Hotel was very nice, felt like it was geared for the business traveler versus tourists. Breakfast included and very nice, lobby decorated well and comfortable. Rooms were a reasonable size and beds comfy. I would recommend staying here. But, if you're a tourist, there wasn't anything within walking distance. They do offer a free, convenient shuttle that takes you into the shopping district and we used it several times. It was on time and comfortable. Otherwise you will have to take a taxi or the metro to get to the tourist areas.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 12, 2013
Dear Mrs. annr66

Thank you very much for your feedback concerning your stay at Metropolitan hotel Athens.
We are pleased to read that you found the breakfast very nice, the lobby well decorated and comfortable, our beds comfy and the free shutlle bus convenient.
We would also like to inform you that within walking distance from our hotel, there are many restaurants, tavernas night clubs and other points of interest which can meet the preferences of the most demanding visitors.

Once again, we greatly appreciate your feedback and we look forward to welcoming you back in the near future where once again you may enjoy our warm hospitality.

Sincerely Yours,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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Chania Town, Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

I stayed at the Metropolitan Hotel for 3 nights for professional meetings. The room was very spacious, clean and comfortable. The staff were very nice and helpful. The location was excellent, easy access to the center of Athens and there was always a shuttle bus from the hotel.
The breakfast area is modern, well designed, sunny and the food variety excellent. Overall good hotel for business trips. Great experience.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 12, 2013
Dear Mr. LilK0,

We do appreciate the time taken to review Metropolitan Hotel, Athens. We are pleased to read that you enjoyed your stay in our hotel and that you found your room spacious and clean, our staff nice and helpful, the location of the hotel excellent and the breakfast area modern and the food variety excellent.

Once again we thank you for your feedback and we are looking forward to welcoming you again at the Metropolitan Hotel.

Yours Sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2013

Recently stayed here for 3 nights. We were upgraded to a deluxe room as the triple room we were confirmed for, was not available...and did not become available for the entire 3 nights. This did not start our trip off very well! Front desk staff really acted like they didn't care. Breakfast was included and had a good variety. We found 4 taverna type restaurants within 2-3 blocks. Free shuttle bus to downtown Athens worked very well. Service was prompt and reliable. Schedule did not allow for late returns.

Room Tip: Deluxe rooms were large and very comfortable. You can also access Wi-Fi from your room instead of t...
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, June 28, 2013
Dear MamaPearl,

Thank you for taking the time to inform us of your experience in our hotel.

We regret to hear that you were not satisfied with the upgrade and we thank you for your useful comments which will help us to improve upon our services.

As we had a very high occupancy, we truly considered the upgrade to a Deluxe room would meet your expectations for the entire stay. Our Front desk agents wanted to prevent from the inconvenience of having to move in another room since the Deluxe is superior category than the one booked.

We hope that we will have the opportunity to welcome you at the Metropolitan in your next visit in Athens in order to witness the true hospitality of our hotel.

Yours sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
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Doha
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 21, 2013

Went on a business meeting and stayed here for 5 nights.

Check in was fast and spot on, rooms were small but fill the requirements. Bathroom had tub and toiletries were provided and were of good quality.

Room service and staff attitude was good. Hotel was clean and breakfast options were great although do not change every day but still I enjoyed berry yogurts.
Location is good as well, around 6 EU taxi drive to city center

Overall nice, comfortable stay

Room Tip: Take lower floors as WiFi is good otherwise be ready to pay for internet in room
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAthensGreece, General Manager at Metropolitan Hotel, responded to this review, May 29, 2013
Dear Mr. Sadaqat Ali S,

Thank you very much for your feedback concerning your comfortable stay at Metropolitan hotel Athens.

We are pleased to read your positive comments about the fast check in, the good attitude of our staff, the cleanliness and the location of our hotel.

Thank you once again for staying with us and we hope that we will have the honor to welcome you back to our premises in order to offer you again an enjoyable experience.

Yours Sincerely,

George Papazoglou
General Manager
Metropolitan Hotel, Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metropolitan Hotel

Address: 385 Syngrou Avenue, Paleo Faliro, Athens 17564, Greece
Phone Number:
Location: Greece > Attica > Athens > Paleo Faliro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Paleo Faliro
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Metropolitan Hotel 5*
Number of rooms: 374
Official Description (provided by the hotel):
A city hotel, in front of the new Faliron Olympic coastal park very close to the city centre. Hotel offers daily complimentary shuttle service to town and back. Available in the vicinity one can find a variety of high street shops and restaurants. ... more   less 
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Also Known As:
Metropolitan Hotel Athens

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