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“Great service” 5 of 5 stars
Review of Hilton Garden Inn Bloomington

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Hilton Garden Inn Bloomington
3.0 of 5 Hotel   |   245 N. College Ave, Bloomington, IN 47404   |  
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Ranked #9 of 23 Hotels in Bloomington
GreenLeadersBronze level
Knoxville, TN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great service”
5 of 5 stars Reviewed November 6, 2013

Stayed at this property with our athletic team - they were great to work with - the breakfast was hot and fresh. Everything was ready for us when we arrived. They tolerated out huge group hanging out in the lobby waiting to depart. Couldn't have been nicer or more accommodating.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, November 7, 2013
We appreciate your feedback! It was a pleasure taking care of your team. Thanks for staying with us. We hope you come see us again very soon!
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258 reviews from our community

Traveler rating
    117
    96
    29
    12
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Destin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

We were very impressed with the hotel staff, the accommodations, and the cleanliness. Our suite was excellent and it was very quiet so we got a great nights sleep. Also, the fact that they had a bar/restaurant (Coaches) attached to the hotel was great. Good food too. We loved being downtown and within walking distance of shops, restaurants, and the IU campus. We would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, November 7, 2013
Thank you for giving us your feedback! We were glad to see you rated our staff friendly and helpful and our rooms clean and comfortable. You are right about Downtown being so walkable especially during those fall evenings. We hope to see you real soon! Hot tip try the Breaded Tenderloin sandwich at the restaurant - the best in town.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 1, 2013

My husband and I stayed here with a group of friends for a wedding on IU's campus. Great location, very helpful staff, nice rooms and amenities. Walk to everything to explore all the neat bars, restaurants and shops. After the wedding, they even let us continue our after party in the lobby!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, November 3, 2013
Thanks for staying with us and including us on such a special weekend! We are happy to hear you enjoyed your time in Bloomington and had such a great time. I have shared your comments with the staff. We know you were here for a wedding but we hope you'll come back and see us again soon just because!
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frankfort,ky
Top Contributor
90 reviews 90 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed October 30, 2013

This hotel charged $ 389 before taxes for a single Saturday night when IU played Penn State this season. This was without breakfast and did not include a $ 6 charge for parking.
Of course there was also no service.
This is a complete ripoff, and the owners should be ashamed of themselves for charging such prices.
Indiana University football is not Notre Dame or Ohio State!

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, November 3, 2013
Thanks for sharing your comments with us. Our rates do rise during Big Ten Football games, IU Graduation and high demand dates such as Little 500. This is true of all hotels in Bloomington or in any city with a large special event. Our rates are published in advance and agreed to at the time of booking and we try to be as transparent as possible. While IU Football's reputation is not the same as Ohio State yet, we are getting there. Go Hoosiers!
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Falls Church, Virginia
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 25, 2013

I stayed at the hotel for 2 nights as I was visiting my son in college at IU and I got everything I expected. A perfectly clean room, a comfortable bed, a good view of the square, a very good coffee and tea maker (with real mugs and real tea!), excellent customer service. The hotel is nothing out of the ordinary, it is not particularly fancy but it offers very good services all around. The fitness room and the pool were well maintained, the hotel was clean and friendly. It was so easy to walk from the hotel to the center of the campus as well as to the fun coffee shops and the stores that it made the stay even more pleasurable. I highly recommend the hotel!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, November 3, 2013
Thank you for reviewing our hotel! It was great to hear that your stay with us while in Bloomington was everything you'd expected. Our housekeeping team does a great job on keeping our hotel super. We're glad you found us friendly and helpful and we hope to see you again very soon! Our downtown is very walkable with a lot of great shops and restaurants.
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New York City, New York
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 15, 2013

This hotel is one of the best places to stay in Bloomington. The location can't be beat, right in town, walking distance to the better restaurants, and close enough to the IU campus. There is a parking garage on site and an easy place to pull up in front to unload baggage when checking in. The hotel itself is pretty typical of a mid-tier chain - clean, reasonably comfortable, adequate services - but there's nothing luxurious or special about the place. That said, in a town comprised mostly of this sort of hotel, this one is the best of the lot (but for a few small B&B's). The attached sports bar is convenient, the room is clean, large enough and has most of the amenities one requires. Wifi is included, breakfast was not, but there are many places nearby to walk to for great food options.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, October 16, 2013
Thank you for taking time to review our hotel! We are glad you found our team to be friendly and helpful and the rooms clean and comfortable. The downtown area has become very vibrant with the amount of shops and restaurants. Many IU Grauates are suprised at the change if they've not been back in a while. Thank you for staying with us! We hope to see you again very soon.
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Mishawaka, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2013

This hotel is located right where you want to be! A quick walk to Kirkwood and Sample Gates. It is also clean. However, watch out for its prices. Sometimes they are totally outrageous!!! Also, there is a long wait time for the elevator. Parking is also an additional fee.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, October 16, 2013
We appreciate you sharing your experience with us! It was good to see you found our staff friendly, the facilities clean, and the location exactly what you wanted. We continue to try and improve our offerings. For example we did just upgrade all our in room coffee makers to the Keurig K-Cup brewers.
Our rates do very based on demand and large events such as Big Ten Football games in the Fall. This dramtic influx of demand can cause a substaintial rise in room rates over our normal weekday rates for certain dates. In order to be as fair and open as possible our rates are published well in advance and are the same on all websites and through our reservation lines. We are glad you enjoyed your stay and hope you'll come see us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bloomington

Address: 245 N. College Ave, Bloomington, IN 47404
Phone Number:
Location: United States > Indiana > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bloomington
#5 Romantic Hotel in Bloomington
#5 Family Hotel in Bloomington
#5 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bloomington 3*
Number of rooms: 8
Official Description (provided by the hotel):
The Hilton Garden Inn Bloomington is located in the heart of downtown, within walking distance to a variety of boutiques and shops, and just a short drive to Lake Monroe, Brown County State Park, and Nashville Indiana - a historic artist colony. It is also perfect for parents visiting Indiana University. Guest rooms offer complimentary high-speed Internet Access, large work stations, marble bathrooms, and flat screen TVs. The property also features pool and whirlpool. ... more   less 
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Also Known As:
Hilton Garden Inn Bloomington Hotel Bloomington
Hilton Bloomington
Bloomington Hilton Garden Inn

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