We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really bad.” 1 of 5 stars
Review of Super 8 Woodstock

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Super 8 Woodstock to your Saves list
Super 8 Woodstock
2.0 of 5 Hotel   |   1220 Davis Road, Hwy 47 & 14, Woodstock, IL 60098 4643   |  
Hotel amenities
Ranked #3 of 3 Hotels in Woodstock
Machesney Park, Illinois
1 review
“Really bad.”
1 of 5 stars Reviewed October 3, 2013

Any pictures depicted as rooms in this hotel should be marked as false advertising. There are two problems at this hotel, first the staff was unbelievable. We stayed here due to a group outing in the area. We were a group of mainly adults and a handful of very well-behaved children. We asked the front desk clerk if we would be able to use the breakfast area to have dinner and watch our favorite college football game as a group. We were denied. However; the manager was called to help the front desk clerk process my card payment and the manager (slightly more friendly than his employee) approved the use of the room and even helped take the chairs off the table for us. As we were sitting/standing in the room discussing our day and having a snack, the front desk clerk stuck his head around the corner and shushed us and told us to be quiet. I understand this was a common area in the hotel but our group was not loud nor were we conducting ourselves in a boisterous manner. Later, we were told that a member of our group clearly saw that the front desk clerk was watching porn on the computer behind the desk from a side window. (Again...we had children with us). Needless to stay, we ended up eating at a restaurant down the street. The other problem was the room...ugh...DIRTY!! In the pictures, every bathroom looks clean and shiny, this is not the reality. The 3 adults in our room did not use the shower, it was not clean. A few of the wash cloths were stained, greyish and dirty. The coffee machine area had opened packages that were left instead of being tossed, as if we would use them. The whole room could have used a really good cleaning; ie. dusting, vacuuming. The smell of smoke did not cause us problems inside our room, but it permeated the hall on the first floor and was really overwhelming. An overall bad experience. Anyone who rated this hotel as even passable has very low expectations. The rate was on the low end, but I still expect a modicom of cleanliness and friendliness when I am paying to stay.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this review, October 11, 2013
Thank you for taking your time and writing us a review. We are sorry for your experience with us. This wont happen again. We do our best to keep you satisfied. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

81 reviews from our community

Traveler rating
    12
    14
    24
    18
    13
See reviews for
23
14
10
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Machesney Park, Illinois
2 reviews
2 of 5 stars Reviewed September 30, 2013

We were part of a group of 3 that Stayed on 9/28. Others in the group are putting their incidents here. SO here is what I encountered. I went down for breakfast at about 8:45 AM Sunday Morning. The breakfast area was pretty close to full. The desk manager was taking a carafe from the coffee maker and put it out for use. When he was walking back from the coffee serving area he once again passed the coffee maker. An elderly woman sitting at a table asked the desk clerk where she could get hot water and held up her cup. He turned, pointed to the hot water spigot on the coffee maker and walked away. He only moved about 5 or 6 ft away. Another hotel guest asked the lady if she wanted hot water. She said yes. He got it for her and she thanked him. While the desk clerk stood there and watched. This sums up the overall Customer Service we received.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this review, October 11, 2013
Thank you for taking time and writing us a survey. We always try to keep our customer happy but there might be some slight misunderstanding. We try to train our staff much better way. We are sorry for the misunderstanding. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 22, 2013

We needed to stay near Huntley for a family and friends type of weekend. This location was convenient. It's clean, comfortable and relatively quiet, and the front desk staff were very courteous. There is a breakfast in the morning from 6-9 and free Wi-Fi so this was a great find for us.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this review, September 28, 2013
We are very happy that you liked our service. We can do anything to keep our guest happy. Give us another chance to serve you again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 16, 2013

The front desk staff was far from friendly--not a great welcome. We booked a non-smoking room but had to run the gauntlet past the 2nd floor line of smoking rooms that truly stunk up the place to get to our room. Our room was freshly painted, had fairly new carpet, & the bathroom was clean. However, the chairs at the room's table were filthy & had spots all over of them. We have recently stayed at other Super 8 several times & found them to be a great value. We will not return to this location.

Room Tip: If you are a non-smoker ask for a room far from the smoking rooms; however, it seemed that the rooms...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 Woodstock, responded to this review, September 28, 2013
We are sorry for the bad smell in the room. We can do much better next time give us another chance to serve you..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flossmoor
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013

Executive suite was adequate - once staff found the remote and got it working. Space for breakfast was particularly limited.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, Manager at Super 8 Woodstock, responded to this review, July 28, 2013
Thank you for time and supplying the comment..We will keep your comment in mind make the necessary changes in future.Thank you for staying here. Give us the chance to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Super 8 Woodstock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Woodstock

Address: 1220 Davis Road, Hwy 47 & 14, Woodstock, IL 60098 4643
Location: United States > Illinois > Woodstock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Woodstock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Woodstock 2*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Priceline, Cheap Tickets, TripOnline SA and Tingo so you can book your Super 8 Woodstock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Woodstock Super Eight
Woodstock Super 8

Owners: What's your side of the story?

If you own or manage Super 8 Woodstock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.