I have had mixed experiences at Doubletree...some are new, comfortable facilities in good locations. Others are older properties, rebranded from something else formerly, with various upgrades and fixes to make it acceptable as a Doubletree. This is in the later category. The facility is older, and formerly was a different chain (Wyndham?). Check in was fine, with staff being nice and helpful. It was a long walk to our room, as the hotel is in a U shape with only one elevator, so we walked the complete U to get to our room. Oddly, the interior of the room was nicer than the lobby and common areas...typical Doubletree stuff (which is decent business hotel fare). But, everything looked tired despite the upgrades. It is obvious when decent stuff has been retrofitted to a bad original hotel...it just lacked the sharpness of a nice, new facility.
The biggest problem with our stay was the clientele. We got a good rate on our stay, which is what motivated us to come prior to a mid morning flight at O'Hare the next day. Apparently, the good rate encouraged a lot of other people to come, ready to party on the weekend. About 10pm a party kicked off next door, with inconceivable rudeness....shouting in the hallways, doors slamming over and over as people shuffled between rooms, and music. I called staff at 11pm, but only 1 person was working the desk and couldn't come up. I requested around midnight to switch rooms, which was granted. We got about 5 hours of poor quality sleep in our next room, whose AC/fan unit made a loud rattling all night.
I have mixed feelings, because the hotel can't be blamed for knucklehead quests, but a higher end facility would have put an end to it sooner. They have tried to make an old hotel decent, but it is still old. The good and friendly staff have an uphill battle at this property.
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- Also Known As:
- Wood Dale Doubletree
- Doubletree Hotel Chicago
- Doubletree Wood Dale