My wife and I stayed at this resort for a week in October 2010. We celebrated our first wedding anniversary here. The staff were very friendl,y and on the day of our anniversary organised fruit, drinks and a cake, This was a very nice touch. The hotel was right on the beach and was close to local resturaunts. When we stayed there, there were only 6 guests in the whole hotel, but the staff were still friendly and attentive.
We had booked a room with a sea view. On arrival we realised we had a room with sea glimpses and no balcony. I advised reception that we had booked a room with sea views and they advised if we wanted full sea views we would have to upgrade to another room at $30 extra a night. As it was our anniversary we decided to upgrade. I would have thought seeing that the hotel was nearly empty, and we were staying for 5 nights that they would have upgraded for a lesser rate than their going rate. When I asked to pay by Credit Card, they advised their machine was down. 5 days later when we checked out it was till down. I had to chase some cash to pay my account. I felt that this was not good seeing it was an international hotel and did not have Credit Card facilities for 5 days.
We enjoyed our stay and the staff were very friendly. I would probaly not stay at this resort again as having to add the upgrade cost to my accommodation bill made this hotel expensive. There are far better deals for $105 (the price we paid with the upgrade) a night in Mui Ne.
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- Also Known As:
- Novela Muine Hotel Mui Ne
- Novela Muine Resort And Spa