There are having construction going on, the moment I entered the room it smelled paint and polish , when i immediately asked the staff person (Victor) to move me to a different room , he very rudely told me that he can't do that , infact his attitude was really bad. The next day i ended up falling sick and cant go to my work bcos of drowsy feeling due to the strong paint smell .
When i spoke to the morning staff about this smell problem they told me that there were rooms available last night too and victor never left any notes regarding my problem .
So finally they moved me to a new room in afternoon , that night the internet stopped working , and again there answer was due to construction work the internet is showing a lot of problems , the same guy very rudely gave me number of some internet provider tech support and asked me to call them , i told him ,its not my job to call the service provider,but his attitude was again that he doesn't cares anything and if i need internet i need to call them .
I was on call with the tech support for almost 30 min , still internet never came back till morning .
Infact internet was always a problem in my whole stay in this place . It was always coming and going .
The staff is super rude , Its the worst hotel i have ever stayed ...the room service never left any soap and shampoo , i need to go downstairs to get those items each time , i even told them , how can the room service miss the soaps and shampoos , to which there reply was as we have construction going on , for everything there answer was "we are having construction going on"
Please stay way from here for atleast 4 months till the construction is over and paint , polish smell goes way completely . It is really bad smell and bad for health .
Staff definitely needs some good lesson of hospitality industry .Worst Wyndham , infact worst hotel i have ever stayed .
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection by Sealy Posturepedic. Wake up to a fresh cup of coffee! Wheeling, an all-suite property, is the perfect place for your next stay and a great alternative to a corporate apartment or temporary housing. Each suite consists of a fully equipped kitchen: dinnerware, silverware, pots and pans, dishwasher, stove top and a full size refrigerator with an ice-maker. Working area has a spacious desk with two-line phone, voicemail and complimentary high-speed Internet service. Relax in an oversized lounge chair while watching your favorite shows on HD cable TVs. To curb those late night munchies, visit our designated vending machine area. You have a companion? No problem! We re pet friendly. Conveniently located west of Interstate 294, 30 minutes from Chicago and only 10 miles north of O'Hare Airport, we are a perfect location if you re visiting the North Shore, Rosemont or the Northwest Suburbs area. Located only blocks away from Chicago Executive Airport and many of the Fortune 500 Companies, only a couple miles away from the Westin Chicago North Shore Conference Center, we are a perfect fit for a night or a temporary home away from home. ... more less
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- Also Known As:
- Candlewood Suites Chicago - Wheeling Hotel Wheeling
- Candlewood Suites Wheeling
- Candlewood Wheeling
- Wheeling Candlewood Suites