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“Great Experience” 5 of 5 stars
Review of BEST WESTERN PLUS Oakbrook Inn

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BEST WESTERN PLUS Oakbrook Inn
2.5 of 5 Hotel   |   669 Pasquinelli Drive, Westmont, IL 60559   |  
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Ranked #1 of 3 Hotels in Westmont
Certificate of Excellence 2014
Grand Rapids, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Experience”
5 of 5 stars Reviewed February 10, 2013

We had a great stay.The staff was very helpful.We needed a map of the city and the staff went out of their way to find one for us.The decor was very nice and Kelly was very helpful.One of the best stays we've had.Slept like a baby.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, February 11, 2013
Thank you very much for your review here on Trip Advisor! Kelly is one of our very best staff and I thank you for recognizing her. Anytime you need anything when you're here, we will do our very best to make sure you feel at home and comfortable at our hotel. Let us know anytime you are in the Chicago area. We would love you have you again. Thank you!

Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

336 reviews from our community

Traveler rating
    219
    77
    23
    5
    12
See reviews for
114
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Dayton, Ohio, Usa
1 review
5 of 5 stars Reviewed February 9, 2013

All the employees I met were very friendly and knowledgeable. The hotel is older, but the rooms were very clean and the beds were comfortable. Great pillows! Pretty typical breakfast made special by the lady making omelets to order! My family thought we got a great value in this hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, February 11, 2013
Thank you for your review here on Trip Advisor! We appreciate your kind words. Anytime you are in the Chicago area, please don't hesitate to give us a call. Hopefully next time will be under better circumstances for your family. Thank you again. We hope to see you soon!

Lucy
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Las Vegas, Nevada
Top Contributor
104 reviews 104 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 9, 2013

I was sent to Chicago area for work. I was told about 2 weeks, but it turned into 6 months.I spent the whole time at this hotel. It was located central to my getting around the city from gurney in the north, to Matteson in the south and every town between.
The management was very friendly and helpful when I asked for things, or just needed info on the city.
There were a couple of small glitches during my stay, but nothing major and they were my own personal preferences.
I will be back next year and I will definately be back here again.
I am building in West Hollywood now and I wish this hotel was in WeHo.

Room Tip: ground floor is the only way to go..no elevator
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, February 11, 2013
Thank you for your review here on Trip Advisor Bernie! We hope that you come back again. It is different without you here! Anytime you are in the Chicago area, please come stay with us again. It was a pleasure having you! Thank you again Bernie!

Kelly
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Columbia City, Indiana
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

I stayed at the Best Western on a business trip to Oak Brook for an Ace Hardware meeting. I could have stayed at the hotel where are meeting was being held, but found this Best Western less than 5 miles away. So I selected it for the value I was going to get for my money.
The front desk girls both evening and morning were friendly, paying attention to details and giving me great service. Kelly was doing a wonderful job, offered me a bottle of water as I was leaving. She also had walked thru the breakfast eating area greeting all the people which I though was outstanding. She even asked about the heating and cooling system and how it kept the room mentioning that it had just all be installed.
The breakfast area was far above any other place I have stayed. And although I don't know the name of the lady cooking the breakfast, she was a great cook. She kept everything filled up and did a marvelous job of cooking my eggs just like I requested.
I definitely will return to this Best Western when I travel to Chicago again. Thank you everyone at Best Western

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, February 4, 2013
Thank you for your review here on Trip Advisor! I really appreciate your acknowledgement of our staff. We do our best to make sure that all of our guests feel at home here at the Best Western Plus Oakbrook Inn. Kelly is definitely one of our most valuable employees. Thank you for cheering her on. Anytime you are in the Chicago area, please don't hesitate to give us a call to make your reservations. We look forward to seeing you again soon. Thank you again.

Umesh
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2 reviews
5 of 5 stars Reviewed January 31, 2013

Good, comfortable home atmosphere, rms excellent,slept like.ababy. Staff wonderful , waited on you. Food bar a# 10. Will stay again. Very well organize. The staff was great, especially kelly, all were super nice. Quiet if u are their on business they care about your stay while ur their, they will do what they can ,to make your stay pleasant. Very clean, in all areas. This best western is another # 10.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, February 1, 2013
Thank you very much for your review here on Trip Advisor! We are very happy to hear you enjoyed your stay with us. Kelly is a very important member of our staff, and we thank you for acknowledging her. Anytime you are in the Chicago area, please don't hesitate to give us a call to make your reservations. You are always welcome here. Thank you again.

Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
5 of 5 stars Reviewed January 29, 2013

I stayed at the Best Western Plus, Oakbrook earlier in the fall of 2012 and have stayed there more than 7 times with a total of 24 evenings since and each time I stay the service and quality is as good as the first experience. In fact, the staff has been very helpful and friendly every single time and made an effort to make me feel 'at home'.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, January 30, 2013
Thank you Rose! Thank you for reviewing us here on Trip Advisor! We appreciate your kind words. You are always welcome here at the Best Western Plus Oakbrook Inn! As often as you are here, I am glad to here that you feel at home with us. We will always do our best to make you as comfortable as possible. Just let us know whatever it is that you need! See you soon Rose! Thank you again!

Kelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Drive, Westmont, IL 60559
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Hotels.com, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN PLUS Oakbrook Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Westmont
Westmont Best Western

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