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“Great for Navy Graduation” 4 of 5 stars
Review of Courtyard Chicago Waukegan/Gurnee

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Courtyard Chicago Waukegan/Gurnee
3.0 of 5 Hotel   |   3800 Northpoint Boulevard, Lakehurst Rd, Waukegan, IL 60085   |  
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Ranked #1 of 16 Hotels in Waukegan
Certificate of Excellence 2014
Reno, Nevada
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
“Great for Navy Graduation”
4 of 5 stars Reviewed November 12, 2012

This hotel is great for Navy graduation. Clean and comfortable beds. Several resturants and Walmart within quick walking distance. Easy on and off freeway. Pool area clean and didn't smell of clorine. Don't think I will need to return, but would definatly stay here again.

The shuttle is only $3 and great for getting to the base, but the line to get back can take an hour plus. Plan on one person heading back to the hotel to pick up the car and come back for the rest of the group.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 20, 2012
Dear Giant Eeyore,
(I love the name!)

Thank you very much for taking the time to share your experience with other travelers. It really does mean a lot to us! I'm glad you found the Navy transportation service convenient; as well as our location to local attractions.

We congratulate your new graduate and should you ever find yourself visiting Waukegan again, we would love to welcome you back!

Warmest regards,
Christine and the Courtyard Crew
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273 reviews from our community

Traveler rating
    193
    59
    15
    6
    0
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155
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
San Diego, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 7, 2012

Five mile-eleven minute trip from RTC Gate 8 for PIR. At 6 and 6:45 a.m., the hotel offers a $3 shuttle ride to the base, allowing you to bypass the long car line and security check. Return shuttles run till noon. If you're interested in the shuttle, notify the hotel by 11 p.m. the night before. Choosing to drive ourselves, we arrived at 6 a.m. and were around the thirtieth car in line, joining the multitude of cars that had already turned the right lane of Buckley Road into a parking lot. As for the hotel room, very nice kingsize bed and sleeper sofa for $94/night (military discount rate, as of 11/2/2012). Excellent maid service. Extremely helpful, front desk staff - very military-friendly. In the lobby, a large touchscreen TV, with printout, allows you to plan your activities for the day, and several computer stations are available if you choose to leave your laptop at home and forego the free Wi-Fi. Great indoor pools (includes kiddie pool), unfortunately the last thing that my "new sailor" wanted to do was swim, after passing the Navy's Class-3 swimming qualification requirements. Would definitely return and highly recommend to anyone!

Room Tip: Request a room away from the elevators/ice machine, towards the end of the hall.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 20, 2012
Dear Kevin P.,

Congratulations on your new Navy Grad! Thank you so much for the excellent review and sharing all the benefits the Courtyard Waukegan offers to our travelers. I'm glad your sailor enjoyed our nice big pool and hot tub!

Our sincere thanks and well wishes to your family,

Christine and the Courtyard Crew
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Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2012

We stayed here for our son's graduation from Navy Bootcamp and could not have asked for a nicer stay. The staff was amazing from the front desk to the pool attendant and they even set up a scavenger hunt in our room for our youngest! Clean and kind! Well done!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 7, 2012
Dear LouLounedzmap,

Congratulations on your new Navy Grad!! I know how proud you are!!

I'm thrilled you enjoyed your visit and experienced the legendary service and hospitality Marriott is known for! I'm especially thrilled you enjoyed the in-room scavenger hunt! Thank your little ones for helping Captain Courtyard find the treasure! (We love having kids visit!)

On behalf of our entire Courtyard Crew we thank you for staying with us and sharing your review!

Warmest regards,

Christine Trippi
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Jupiter, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

Very nice hotel. The staff was very friendly and helpful. The room was clean and the location is convenient to Great Lakes Naval Base. The indoor pool and fitness room is definately a plus. There is a small shopping center next door with several places to eat as well as a Walmart in case you forgot anything!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 6, 2012
Dear luvkayakin,

Congratulations on your new Navy grad! It is our pleasure to be a part of such an exciting event! We are proud to serve our military families and glad your experience was everything we promise!

We appreciate the time you took to share your experience with other travelers and our team welcomes all those reading this review to come experience our hospitality first hand! "Like" us on Facebook and look for, "Check-in" specials and graduate recognition!

Warmest regards,

Christine and the Courtyard Crew
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Fort Collins, Colorado, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2012

We stayed at the Courtyard Waukegan while attending the Navy Graduation 10/26/12. Located about ten minutes from the Navy base, this hotel was wonderful! Beautiful decor, lovely landscaping, quiet and comfortable rooms, clean and comfortable everywhere! The lobby, lounge areas and "restaurant" were so up-to-date and inviting. They offered healthy meal options, plenty of great beverages and fun seating areas. They even had board games on the tables in case families wanted to enjoy some time together playing and laughing. The pool and spa were nice-sized, clean and enjoyable. The workout room was just what I needed to keep "on track." The staff was helpful and courteous. I can't say enough about this great hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 6, 2012
Dear Colleen F,

We can't thank you enough for such a thorough review of all the great features of our hotel! We are honored to serve our military families and congratulate you on your new Navy grad!

At Courtyard, our mission is to make life on the road a great experience and we're proud we could do this for your family! Thank you so much for taking the time to share your experience with other travelers. I'm REALLY thrilled you enjoyed the games that we put out - you have to take some time for fun!! :)

All our best wishes to your family and we hope to see you again soon,

Christine and the Courtyard Crew
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Waco, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2012

Had a medical school interview here at Rosalind Franklin University School of Medicine and really enjoyed this hotel. The complimentary breakfast was great (and huge!), the rooms were fantastic and the shuttle to my destination was very convenient. Overall, a great hotel and I would recommend it in a heartbeat!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, November 6, 2012
Dear Carlo M,

Thank you so much for your excellent review! We are glad you enjoyed our new Bistro for a delicious, cook to order breakfast, and Starbucks! It certainly is a great way to start off a successful interview!

We really appreciate your feedback to help other travelers make their hotel choice and we welcome those of you reading this review to come experience our hospitality!

On behalf of the entire Courtyard Crew, we wish you luck on your interview and hope to see you again soon,

Warmest regards,

Christine Trippi
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Cassville, Missouri
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 21, 2012

We stayed here for our sons Navy boot camp graduation and were very impressed with how helpful and pleasant the staff was. Couldn't have had a better stay. We booked a suite since we were traveling with our adult son and daughter. It was spacious and comfortable. The front desk staff helped in getting us transportation to/from the graduation ceremony and with directions on where we could take our son for the day. The touch screen they have in the lobby to help with whatever you want is wonderful. They even printed off movie times for us. We were treated like we were very important and that is something we wish we could experience more. If we are ever back in that area we will stay at this hotel. I highly recommend it.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine T, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review, October 23, 2012
Dear Greeneshire,

Thank you so much for your, "Wonderful" review! Congratulations on your new Navy Grad!

You ARE very important, that's why we treat our guests that way! :) So anytime you need to feel like royalty, just give us a call! I am excited to share your feedback with our team, it will certainly motivate them to continue delivering excellent hospitality!

Warmest regards,

Christine and the Courtyard Crew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard Chicago Waukegan/Gurnee

Address: 3800 Northpoint Boulevard, Lakehurst Rd, Waukegan, IL 60085
Location: United States > Illinois > Lake County > Waukegan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Waukegan/Gurnee 3*
Number of rooms: 137
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Also Known As:
Courtyard Chicago Waukegan/Gurnee Hotel Waukegan
Courtyard Waukegan
Waukegan Marriott
Waukegan Courtyard

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