I originally made a reservation to stay at this hotel for 8 nights. However, we were so disappointed with the room and had to move out earlier. The "suite" was very small. It was basically a regular Fairfield room with an extra sofabed and a sink. It was not a real suite because there was no door between the "bedroom" and the "living area". What made it worse was the bathroom sink was right in front of the beds, and if the parents go to bed late or get up early, they either have to turn on the light to wake up their kids, or they have to do it in the dark. On one of the days, the room service lady did not even make the bed. At first when my wife complained about the room, I was really reluctant to move because I did not want to cancel a booking I made and lose the money I already prepaid. But things eventually got so bad that we did not have any room to store our stuff and we had to move out earlier. This hotel ruined my trip entirely. I am a Marriott Reward silver member and I normally have a very good feeling about Marriott hotels. However this hotel really disappointed me. I would advise others to stay somewhere else when they visit Chicago and I personally will not stay at any other Spring Hill Suites again.
- Also Known As:
- Springhill Suites Chicago Naperville / Warrenville Hotel Warrenville
- Springhill Suites Chicago Naperville / Warrenville Hotel
- Springhill Suites Warrenville
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