Myself and 4 others in our party were stranded in an ice storm on I-70. The highway was closed and our group was stuck. We pulled into this hotel and they did not have any rooms available. However, they welcomed us to stay in the lobby overnight. While not as good as a bed, they ordered pizzas and salads for us. Gave us drinks, fed us breakfast in the morning, even brought out extra blankets and pillows for everyone stuck there, all total about 50 people in the lobby. They went above and beyond any duty. I have stayed at the Ritz and many other 5-star hotels and have never experienced this level of customer service anywhere.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in Historic Vandalia, IL Conveniently located off I-70, our pet-friendly hotel in Vandalia, IL offers an ideal location near the Old State Capitol Building along with premium amenities to ensure you have a comfortable stay. Our Vandalia hotel provides quick access to area attractions such as the Fayette County Museum, Lakes Carlyle & Vandalia & the Madonna of the Trail Monument. Golfers can enjoy a stay at our choice Vandalia accommodations since our location is near top-notch courses, like Indian Springs Golf Course, Vandalia Country Club & Ramsey Lake Golf Course, all less than 20 miles from the hotel. Business travelers looking for lodging in Vandalia, Illinois will love our hotel's close proximity to area businesses like Graham Packaging, Orgill, Van Seal, & Marathon Pipeline. Our hotel in Vandalia, Illinois offers premium business services, which include a 24-hour business center, free high-speed, wireless Internet access & a large meeting room with A/V equipment & catering options. While lodging at our smoke-free hotel in Vandalia, IL enjoy the first-class facilities, which include a state-of-the-art fitness center, a heated indoor pool & a relaxing whirlpool spa. Every morning, help yourself to a cinnamon roll from our Vandalia hotel's complimentary hot breakfast bar. Book your reservation today & Stay Smart at our Vandalia, IL Holiday Inn Express Hotel and Suites. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Vandalia
- Holiday Inn Vandalia
- Vandalia Holiday Inn