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“Best Hotel Ever!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Vandalia

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Holiday Inn Express Hotel & Suites Vandalia
2.5 of 5 Hotel   |   21 Mattes Avenue, Vandalia, IL 62471   |  
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Ranked #1 of 5 Hotels in Vandalia
Certificate of Excellence 2014
Sunset Hills, Missouri
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Best Hotel Ever!”
5 of 5 stars Reviewed January 26, 2012

Myself and 4 others in our party were stranded in an ice storm on I-70. The highway was closed and our group was stuck. We pulled into this hotel and they did not have any rooms available. However, they welcomed us to stay in the lobby overnight. While not as good as a bed, they ordered pizzas and salads for us. Gave us drinks, fed us breakfast in the morning, even brought out extra blankets and pillows for everyone stuck there, all total about 50 people in the lobby. They went above and beyond any duty. I have stayed at the Ritz and many other 5-star hotels and have never experienced this level of customer service anywhere.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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99 reviews from our community

Traveler rating
    70
    21
    5
    1
    2
See reviews for
33
26
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Seminole, AL
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 12, 2012

Great Room, Great Service, Extremely Clean and Very Friendly Staff. If I had one complaint, it would be that the walls seem thin. When you can hear someone cough or snore on the other side(?), but that is not the staffs fault. Laundry facilities were clean and worked good. One time through dried jeans and sweats. We ended up staying two nights and were very pleased. Super WalMart is with in safe walking distance.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kansas City, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2011

This is a great place to stay while on a road trip! It is located close enough to the highway to have quick access but is far enough away to be quiet.

The rooms are clean with comfortable beds that have a selection of pillows (firm, soft, medium.) Each room is equipped with a mini frig and microwave. Pets are allowed and restricted to the first floor. So if you are concerned about allergies ask for a room on the second or third floors.

The parking lot is well lit. I was told by the front desk staff that the police routinely patrol the lot and they have never had an issue with theft from vehicles.

There are very limited choices of restaurants or shopping in Vandalia. Thankfully, there is a 24 hour Wal-Mart adjacent to the hotel property for quick bites or road treats.

Will definitely stay here again on our next trip home!

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Omaha, Nebraska
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 26, 2011

Clean, friendly, and good service.
Decorated or the holidays. Excellent HI Express.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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s.w. mo
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 6, 2011

Needed a room for the night going cross-country. Easy access, great room, quiet and clean. Excellent breakfast, and a wal-mart very close and handy. TV wasn't wide-screen, if that's important to you, but it is not to me.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indiana
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2011

When in Vandalia, IL this is the place to stay, I travel monthly & keep track of the hotels that make you feel at home & this is my newest on the list. Great stay!

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hampton, Connecticut
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2011

Arrived very late at night after 14 hours on the road and received a very friendly welcome. I had conveniently made a reservation via my Droid without a hitch. They even accomodated my pets even though I forgot to note it in the reservation process. Had a great night's sleep and a wonderful breakfast before heading out the next morning.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Hotel & Suites Vandalia

Address: 21 Mattes Avenue, Vandalia, IL 62471
Phone Number:
Location: United States > Illinois > Vandalia
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Vandalia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Vandalia 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Historic Vandalia, IL Conveniently located off I-70, our pet-friendly hotel in Vandalia, IL offers an ideal location near the Old State Capitol Building along with premium amenities to ensure you have a comfortable stay. Our Vandalia hotel provides quick access to area attractions such as the Fayette County Museum, Lakes Carlyle & Vandalia & the Madonna of the Trail Monument. Golfers can enjoy a stay at our choice Vandalia accommodations since our location is near top-notch courses, like Indian Springs Golf Course, Vandalia Country Club & Ramsey Lake Golf Course, all less than 20 miles from the hotel. Business travelers looking for lodging in Vandalia, Illinois will love our hotel's close proximity to area businesses like Graham Packaging, Orgill, Van Seal, & Marathon Pipeline. Our hotel in Vandalia, Illinois offers premium business services, which include a 24-hour business center, free high-speed, wireless Internet access & a large meeting room with A/V equipment & catering options. While lodging at our smoke-free hotel in Vandalia, IL enjoy the first-class facilities, which include a state-of-the-art fitness center, a heated indoor pool & a relaxing whirlpool spa. Every morning, help yourself to a cinnamon roll from our Vandalia hotel's complimentary hot breakfast bar. Book your reservation today & Stay Smart at our Vandalia, IL Holiday Inn Express Hotel and Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Vandalia
Holiday Inn Vandalia
Vandalia Holiday Inn

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