My husband and I would always opt for Premier Inn for our overnight stays when breaking up a long journey. The standard of cleanliness is usually very good across the board and the rooms are well appointed so we are always confident in choosing Premier Inn wherever that may be. However, this particular one deserves special mention for the staff alone. Denise welcomed us on Sunday evening. For her nothing was too much trouble. She was friendly, but professional, interested in our comfort which is so refreshing when one has to deal with so much apathy when it comes to customer service these days. Re: Breakfast. Nice service, no complaints there. But we agree entirely with Martin W about water for the tea. Saves me elaborating but can't see why Twinings tea is used and then abused with water from a flask! After breakfast I went back to our room and made a cuppa and my husband said he would have coffee in future. That comment from a real tea lover. If boiling water is a Health and Safety issue then what about all the other potential hazards? So, Harmer Hill Premier Inn, keep up your cheery service and people will keep coming!
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- Also Known As:
- Premier Inn Shrewsbury (Harmers Hill) Hotel Shrewsbury