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“Clean Room but Horrible Sleep” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)

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Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)
2.5 of 5 Hotel   |   1003 Killarney Street, Urbana, Champaign-Urbana, IL 61801   |  
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Ranked #5 of 15 Hotels in Urbana
Moline, Illinois
Top Contributor
77 reviews 77 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
99 helpful votes 99 helpful votes
“Clean Room but Horrible Sleep”
3 of 5 stars Reviewed August 26, 2012

I gave this a 3/5 because it realy was clean and comfortable for the most part and the amenities were good so I cant really complain about my problems too much. I stayed here two nights while at a conference down the street at Carle hosiptal. The location was very convenient to the interstate and my conference was only minutes away but there were no close food choices. I asked the girl at the desk where I could get some dinner as I arrived late in the evening. She recommended I not go to the restaurant accross the street and only recommended I try the restaurant inside the Holiday Inn hotel next door. She didn't know of any others. The first night I looked in the paper and found some choices that looked close by. I ended up in the middle of U of I campus where parking and getting around was horrible. The second night took me on a half hour trek back and around town but ended up only couple exits away had I known to hop back on the interstate but I didn't bother asking her for directions or help again. I did find a boat load of about 15 restraunts though and a Target where I could pick up some things I forgot to bring along.
The room was clean and comfortable with a nice desk and couch but it was kind of noisey, especially the air conditioner unit that sounded like a plane taking off all night. The bed was saggy and horribly soft. I slept in short spurts and woke up numerous times and got up with a headache and terrible back ache both mornings. The bathroom was clean with tons of clean towels. The shower spray pressure was ok but the tub drained so slowly I was standing in ankle deep or higher the whole time I was in there. The am front desk girl apologized at check out and really did seem to care but I told her I couldn't really complain cuz the room was after all free since I used some of my rewards points and I am sure some people like soft beds.
On a happier note the breakfast was great and there was always fresh hot coffee available 24/7 that actually was quite good.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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51 reviews from our community

Traveler rating
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    7
    3
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17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Milwaukee, Wisconsin
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 20, 2012

You can tell that Champaign/Urbana is a college area, why else would there be so many hotels? The Holiday Inn Express shares a portion of its parking lot with the Holiday Inn, and was clean, friendly, and a great experience. The only thing that was a bit of a hindrance was the internet kept dropping me while I was there. I am not sure if that was a hotel issue, or internet provider problem, but otherwise the breakfast was hot and check-in/check-out was great.

Recommended to anyone traveling through on business or pleasure.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 12, 2012

I needed a room near the Carle Foundation Hospital while a family member had surgery. The Holiday Inn Express was perfect at less than five minutes from the hospital.

Locating the hotel was easy. It is conveniently near to the interstate, but sufficiently far to avoid traffic noise and congestion. The hotel is located near other hotels, but the parking and streets are organized so that each property is easily located. I found the grounds to be very clean and attractive.

There is a very modern and professional Harley-Davidson dealership roughly a half-block from the hotel. I was concerned when I arrived as there was a concert and street party beginning at the dealership. Despite being in a room nearer to the dealership, I only faintly heard the band when the air conditioning was off in my room; it was certainly not enough to disturb my sleep or television. Furthermore, when the air conditioning was on (which was most of the time as temperatures outside were well over 100) I heard no noise at all.

In addition to the quiet, I found my room to be very comfortable. Everything was clean and the furniture was well maintained. The work desk was of a different -- and larger -- design than I have found in other Holiday Inn Express properties. This was very handy and allowed me to spread out more. The bathroom was very clean and well appointed.

The staff were very friendly and helpful throughout my stay. I had to change my reservation once prior to arrival, and the staff were quick to answer the phone and change my arrangements.

I did not have the opportunity to eat breakfast at the hotel. My observations as I passed by the breakfast area each morning reflected a nice selection of foods and a large and attractive dining area.

Overall, I was very pleased with my stay. The hotel provided for all of my needs and made a difficult time much more tolerable.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 30, 2012 via mobile

We strayed here on a cross-country trip. W checked in late and left early, but had a decent stay. The room was clean and in good condition, the breakfast was standard fare (glad to have yogurt, would have liked to see more fruit).

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lewisburg, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 22, 2012

No clean sheets!!! Seriously? I was not comfortable in sleeping in their room, so much that I placed a towel on the pillow ---yes. It just didn't feel good... Loud A/C.
Cheerful staff at the breakfast room.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area), responded to this review, August 10, 2012
Dear troia,

Thank you very much for your recent stay with us. it's nice to know that you find our breakfast staff cheerful. Please accept my apologies concerning the condition of the sheets and loud air conditioning unit. Rest assured that these issues will be looked into. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Nevertheless, thank you for alerting us and bringing these unsatisfactory circumstances to our attention.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 9, 2012

Never had a bad experience at any HI Express. This was no exception. Nice and clean, Comfy bedding. Good service, Adequate workout facility (and nice and cool), but it would have been better if it had some weights or at least medicine balls. Breakfast was fine. Easy access. Not much around there for restaurants in walking range. Very well maintained given it was not a new property. I'd go back.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arbor Vitae, Wisconsin, United States
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 16, 2012

After traveling for nearly 8 hours with my daughters, and LEAVING a neighboring hotel due to ANTS, I was relieved that this hotel had a room for us! The rooms are spacious, clean, and in my opinion a great deal, and the continental breakfast had many options for even the pickiest eaters! The pool was very clean and hot tub accommodating! We did stay here on our return of our out of town trip as well! The second shift desk clerk was exceptional!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area)

Address: 1003 Killarney Street, Urbana, Champaign-Urbana, IL 61801
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Urbana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 15 Hotels in Urbana
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Urbana-Champaign (U of I Area) 2.5*
Official Description (provided by the hotel):
Stay Smart at Holiday Inn Express & Suites Champaign-Urbana, IL (U of I Area) home of the University of Illinois! We are pleased to offer free high-speed Internet access and are 100% non-smoking. While staying with us join us for our famous Express Start breakfast which includes hot items as well as the world s best tasting cinnamon rolls. Located by the university access corridor, Lincoln Avenue, you are a short two mile drive from the heart of the University of Illinois, including the Krannert Center for the Performing Arts, the Spurlock Museum, Campbell Alumni Center, Mills Breast Cancer Institute, U of I Admissions and Records, Beckman Institute and Illini Union and Memorial Stadium - home of Fighting Illini football and the University of Illinois Assembly Hall. Also near the Holiday Inn Express in Urbana are the quaint downtowns of Urbana and Champaign, the local Amtrak station, FlightStar and Frasca (C16) International Airports. Closest Airport: U of I Willard Airport (CMI) Closest hospitals: Carle Foundation Hospital/Carle Clinic & Provena Covenant Medical Center We re here, ready with all you need to make your trip to Champaign/Urbana a success. We re the Holiday Inn Express! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Urbana-Champaign (u Of i Area)
Holiday Inn Urbana
Urbana Holiday Inn
Holiday Inn Express Hotel & Suites Urbana-Champaign (U Of I Area) IL - Champaign-Urbana

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