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“Comfort Suites Urbana = GREAT Hotel” 5 of 5 stars
Review of Comfort Suites Champaign Urbana

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Comfort Suites Champaign Urbana
2.5 of 5 Hotel   |   2001 North Lincoln Avenue, Urbana, Champaign-Urbana, IL 61801   |  
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Choice Privileges Points
Ranked #1 of 15 Hotels in Urbana
Certificate of Excellence 2014
Macomb
2 reviews
“Comfort Suites Urbana = GREAT Hotel”
5 of 5 stars Reviewed June 20, 2013

We stayed over night while bringing my horse to the U of I vet clinic for treatment. We were pleased with every aspect of this hotel. The hotel is very easy to get to being right off the interstate exit. Tiffany, the front desk clerk, was professional, friendly, and very helpful with our questions.

The rooms were beautiful, clean, had microwaves and refrigerators, good television, the internet worked perfectly, and the bathrooms were very nice. The closet had an extra blanket and pillow. We wanted to take the beds and pillows home with us because they were so cozy and comfortable.

We swam in the pool and tried the hot tub during the early evening. Both were very clean. The pool was cool - good for swimming. The hot tub was warm and relaxing. There were plenty of pool towels available.

The breakfast was great - lots of variety. There were donuts, bagels, toast, waffles, hard boiled eggs, biscuits and gravy, scrambled eggs, lots of different cold cereals, yogurt, and several different types of fruit, juice, and coffee. There was skim and 2% milk.

I would HIGHLY recommend this hotel to anyone staying in the area. I will definitely stay there again.

Room Tip: We choose a room with two queen beds that had incredibly comfortable mattresses, perfect pillows, an...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, June 28, 2013
Thank you for your feedback and your high recommendation of our hotel! We have worked very hard at making our breakfast the best around. Over the past 2 years we have asked people what they want and listened to their suggestions. It is rewarding to see so many rave reviews about our breakfast including yours. We're especially glad you loved our beds. Comfort Suites bed and bedding program is a real success! Finally, thank you for recognizing one of our stars, Tiffany. She appreciates the praise as do we. See you next time...
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188 reviews from our community

Traveler rating
    139
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    6
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Spanish first
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English first
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2013

The hotel is wonderful. It's clean, the staff is friendly, the hot tub is hot, the pool is cool, the breakfast is fresh and delicious, and the rooms are very well set up with cable tv, hi-speed internet, microwave, refrigerator, closet, safe, personal coffee maker, work desk, and comfy couch. They promote an environmentally friendly stay by it's guests, but don't shove it down their throats. If the morning housekeeping staff hadn't incessantly knocked on our door at 9am so that I had to stumble out of bed, rush to get decent, and answer the door as the housekeeper saw she had mistaken our room for the one across the hall, I wouldn't have a single complaint about the hotel itself. On the other hand, there was some sort of huge traveling baseball thing going on apparently, because there were little baseballers everywhere and they were LOUD! This isn't the hotel's fault, but it's really annoying when parents don't supervise their kids in a public environment where a lot of people are coming to relax and get away for the weekend.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, June 17, 2013
Thank you for taking the time to point out and compliment so many of our amenities. We are very pleased that you enjoyed your stay. We will use the housekeeping "knocking" issue as a training opportunity to help avoid any further issues. We will pass all of your kind comments on to the staff!
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Fairfax, VA
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 5, 2013

I usually stay at the Hampton Inn because it has government rates that are actually within the government per diem, and is conveniently located close to the engineering campus of the University of Illinois. Plus it is a vey pleasant place to stay. On my last trip the Hampton Inn was full and I had to try elsewhere. I picked the Comfort Inn because it offered the same government rates and got good reviews on TripAdvisor. TripAdvisor didn't steer me wrong. I found it very similar in quality to the Hampton Inn. The staff at both were helpful and friendly. The Hampton Inn has slightly better breakfasts and workout rooms. The Comfort Suites has larger, brighter, rooms, and also offers in-room safes, something I was happy to see because I travel with a laptop and like to know it's safe when I leave it in the room. I think that Hampton Inn still wins because its convenient location, but it's nice to know there are reasonably-priced alternatives when it is full (as it often is).

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

I recently brought a group of 28 people to this hotel on a tour I scheduled. Even though we arrived very late, the front desk had all of us checked-in in about 10 minutes, about twice as fast as any other hotel on the tour. I have to travel extensively for my job and truly appreciate when a hotel takes cleanliness seriously. I did not hear a single complaint from the group.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, Usa
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 12, 2013

I have stayed in many different hotels in the Champaign / Urbana area and this is a very good choice. Please note - this is not walking distance to the University of Illinois. Probably a ten minute drive. Hotel is clean and well managed. Rooms are very comfortable. This is not the cheapest priced hotel but still a good value. The free breakfast is excellent with a ton of choices - from eggs, bagels, yogurt to waffels.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, May 14, 2013
Thank you for taking the time to let everyone know about your recent stay. We appreciatte the high marks you gave our facility, staff and management as compare to other in the area. We never recommend anyone walk to the University as it is 5 blocks away but our Free Shuttle or short 1.2 mile drive makes for a very quick trip. We continue to take great pride in what everyone, including yourself, refers to as a "great breakfast". Thanks again and we'll see you next time!
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2013

Pros - Clean from lobby to the rooms and pool area. Breakfast was good, lots of variety and they kept it stocked, plus there was plenty of time allowed. Excercise room and pool area were both 24 hours - (adult swim for the late hours). Staff while we were there were friendly and went out of their way for us several times. We didn't notice any excess noise, but we also bring along a fan when we travel to block it out. Convenient location.
Cons- Didn't recognize my Gold status for Choice Privileges - I even had a 1,000 point bonus card ready to give. No thank you or goody bag as we've received from other Choice hotels. Room was SMALL for supposedly accommodating 5 adults - not sure where you'd put that extra bed - maybe wedged between the pull out and the door? That would be the only place to put it, and that would be a fire hazard. Pricey..too pricey for a college town. Be sure to your reservations frequently for a better price. Cleaning staff didn't change our sheets and we didn't have the card on the bed to not change, yet left towels up to be reused and they took those to wash.
I'd stay again, but will check out other hotels as well. Just didn't have that "wow" factor or anything "special"..you know, no warm cookies to remember, trinket gift in the room, or neat decorating, etc. BUT , clean hotel and felt safe being there, convenient location.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, May 14, 2013
Thank you for offering feedback regarding your recent stay. The staff & I value your praises, suggestions and opportunities for improvement. While we are very confident in the product and service we provide, we are not perfect. We value your constructive criticism most as it gives us an opportunity to improve and reach towards our goal of perfection. Thank you for praising our cleanliness, breakfast quality, 24 hr ammenities, friendly staff, quiet facility and convenient location!
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Saint Charles, Illinois
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

Check in staff was confused with our reservation. Room nice but cleaning crew never got to us till2pm next day and no vacuming done. Relatively clean otherwise. Pool relatively clean. Very loud if your neighbors are yapping or have visitors,be prepared to know all about them. Had to turn up tv. Breakfast eggselent. Good variety.I'd guve it another shot.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Champaign Urbana

Address: 2001 North Lincoln Avenue, Urbana, Champaign-Urbana, IL 61801
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Urbana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 15 Hotels in Urbana
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Champaign Urbana 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Newly opened Champaign - Urbana All-Suites hotel close to restaurants and shopping. 5 Blocks to University of Illinois Campus. Half mile to Presence Covenant and Carle Hospitals. Lincoln Ave exit at I-74. 24 Hour indoor pool and hot tub. Upgraded suites available. Free Breakfast buffet. ... more   less 
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Also Known As:
Comfort Suites Champaign Urbana Hotel Urbana
Comfort Suites Champaign Urbana IL - Champaign-Urbana

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