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“Solid choice in Urbana / Champaign” 4 of 5 stars
Review of Comfort Suites Champaign Urbana

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Comfort Suites Champaign Urbana
2.5 of 5 Hotel   |   2001 North Lincoln Avenue, Urbana, Champaign-Urbana, IL 61801   |  
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Special Offer
Choice Privileges Points
Ranked #1 of 15 hotels in Urbana
Chicago, Illinois, Usa
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Solid choice in Urbana / Champaign”
4 of 5 stars Reviewed May 12, 2013

I have stayed in many different hotels in the Champaign / Urbana area and this is a very good choice. Please note - this is not walking distance to the University of Illinois. Probably a ten minute drive. Hotel is clean and well managed. Rooms are very comfortable. This is not the cheapest priced hotel but still a good value. The free breakfast is excellent with a ton of choices - from eggs, bagels, yogurt to waffels.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, May 14, 2013
Thank you for taking the time to let everyone know about your recent stay. We appreciatte the high marks you gave our facility, staff and management as compare to other in the area. We never recommend anyone walk to the University as it is 5 blocks away but our Free Shuttle or short 1.2 mile drive makes for a very quick trip. We continue to take great pride in what everyone, including yourself, refers to as a "great breakfast". Thanks again and we'll see you next time!
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139 people have reviewed this hotel

Traveler rating
    105
    28
    5
    1
    0
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50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

Pros - Clean from lobby to the rooms and pool area. Breakfast was good, lots of variety and they kept it stocked, plus there was plenty of time allowed. Excercise room and pool area were both 24 hours - (adult swim for the late hours). Staff while we were there were friendly and went out of their way for us several times. We didn't notice any excess noise, but we also bring along a fan when we travel to block it out. Convenient location.
Cons- Didn't recognize my Gold status for Choice Privileges - I even had a 1,000 point bonus card ready to give. No thank you or goody bag as we've received from other Choice hotels. Room was SMALL for supposedly accommodating 5 adults - not sure where you'd put that extra bed - maybe wedged between the pull out and the door? That would be the only place to put it, and that would be a fire hazard. Pricey..too pricey for a college town. Be sure to your reservations frequently for a better price. Cleaning staff didn't change our sheets and we didn't have the card on the bed to not change, yet left towels up to be reused and they took those to wash.
I'd stay again, but will check out other hotels as well. Just didn't have that "wow" factor or anything "special"..you know, no warm cookies to remember, trinket gift in the room, or neat decorating, etc. BUT , clean hotel and felt safe being there, convenient location.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, May 14, 2013
Thank you for offering feedback regarding your recent stay. The staff & I value your praises, suggestions and opportunities for improvement. While we are very confident in the product and service we provide, we are not perfect. We value your constructive criticism most as it gives us an opportunity to improve and reach towards our goal of perfection. Thank you for praising our cleanliness, breakfast quality, 24 hr ammenities, friendly staff, quiet facility and convenient location!
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Saint Charles, Illinois
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

Check in staff was confused with our reservation. Room nice but cleaning crew never got to us till2pm next day and no vacuming done. Relatively clean otherwise. Pool relatively clean. Very loud if your neighbors are yapping or have visitors,be prepared to know all about them. Had to turn up tv. Breakfast eggselent. Good variety.I'd guve it another shot.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsburg, West Virginia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 24, 2013

After this place, any other hotel will be lucky to get a 3 or a 4 rating... there is absolutely not one fault I could find anywhere. Check-in was friendly and fast. I found a personalize note, manager's business card and a sample of honey from a local farm on the room desk. The room was large and tastefully decorated, the bathroom water efficient in every way. All common areas were clean and spacious. The beds were made for comfort and hard to leave in the morning. Breakfast was a huge step above the everyday hotel freebee. I may go out of my way on my next trip just to stay here again.

Room Tip: All the rooms appear equally nice. If you qualify, get the AARP/senior or Military discount... the...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

I have stayed here several times and love this hotel. This time, however, we were being rushed out of our room at 9:15am on a Sunday. There were about 5 housekeeping staff (all very pleasant) waiting in the hallway for us to check out as we were on our way to breakfast. They knocked twice as well. It was a special event weekend at the university, so the hotel was packed, but it was an uncomfortable feeling to us.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, April 18, 2013
First and foremost, we appreciate you choosing Comfort Suites Champaign - Urbana! We value your business & loyalty. We are looking into the reason housekeeping believed your room was ready to be clean. Your feedback is invaluable and without it, we could not make the necessary improvements. Thanks again and we'll see you next time!
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Paris, IL
Top Contributor
75 reviews 75 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 12, 2013

I chose this facility (based on Tripadvisor ratings) for our overnight stay to celebrate our 40th wedding anniversary. I had direct interaction with 4 hotel employees who were all courteous, very friendly and extremely helpful in planning special touches for our anniversary stay. This facility is immaculate throughout and the entire staff and management want to assure your stay is pleasant. The beds and bedding are extremely comfortable and inviting. Easy access from the intersate is just one more reason to stay at this top rated facility. Thank you staff and management for a memorable stay!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, April 17, 2013
Thank you for recognizing our dedication cleanliness, it is our top priority. It is great to know you enjoyed our brand new bedding package, we love it too! We look forward to your next visit.
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Mount Vernon, Illinois, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 11, 2013 via mobile

I recently stayed here during a trip through for work. I have stayed in other hotels in the area but wanted a change. The rooms were very clean and the service was great. Upon checking in I was recognized and thanked for being a Diamond member. The hotel is close to the interstate for easy access while traveling. I will return!!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmil366, General Manager at Comfort Suites Champaign Urbana, responded to this review, April 17, 2013
Thank you for giving us a try over other options in Champaign - Urbana. We are always estatic to have Diamond Members stay with us. We are glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Champaign Urbana

Also Known As:
Comfort Suites Champaign Urbana Hotel
Comfort Suites Champaign Urbana Hotel Urbana
Comfort Suites Champaign Urbana IL - Champaign-Urbana
Address: 2001 North Lincoln Avenue, Urbana, Champaign-Urbana, IL 61801
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Urbana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Urbana
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Champaign Urbana 2.5*
Official Description (provided by the hotel):
Newly opened Champaign - Urbana All-Suites hotel close to restaurants and shopping. 5 blocks to University of Illinois Campus. Half mile to Provena and Carle Hospitals. Lincoln Ave exit at I-74. 24 hour indoor pool and hot tub.Upgraded suites available. ... more   less 
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