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“Run down” 1 of 5 stars
Review of Fairfield Inn & Suites Chicago Tinley Park

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Fairfield Inn & Suites Chicago Tinley Park
2.5 of 5 Hotel   |   18511 North Creek Drive, Tinley Park, IL 60477   |  
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Ranked #4 of 9 hotels in Tinley Park
Phoenix, Arizona
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Run down”
1 of 5 stars Reviewed October 29, 2011

Unless you can get a room rate for under $50.00 a night - not worth staying here. The beds are old and lumpy. Common areas of the hotel are dirty. The business center is a computer kiosk in the breakfast area and it doesn't work. The wireless internet connection in the guest rooms are slow to connect and boot you off after about 2 minutes.
I would not stay here again or recommend this hotel to anyone.

  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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37 people have reviewed this hotel

Traveler rating
    13
    12
    4
    4
    4
See reviews for
7
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Des Moines, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 23, 2011

I skimmed through some of the other reviews, and had to double-check to make sure I had the right motel - I can't believe we're talking about the same place! This is the second time we've stayed here, and we've been totally happy. Both times we've gotten this motel from Priceline for a great price, but even without that we would choose this motel to stay in if we were in this area. We've stayed in this motel as we're driving through, so we arrive in the evening & leave first thing in the morning, but always make the comment that we wish we had more time to stay & relax because it's so nice,.

The staff was helpful, our room was clean & comfortable (had a fridge & microwave), and although we didn't have time to use the pool, it looked great as well. The breakfast was one of the nicest I've seen in a motel: coffee bar, juices, waffle maker, cereals, bagels, muffins, fresh fruit, yogurt, hard-boiled eggs, ready-made breakfast sandwiches, & containers of fruit-to-go.

It's right off the interstate, and there are a couple restaurants right in the same complex - Buffalo Wild Wings and a Wendys.

We wouldn't hesitate to recommend it to a friend, and will definitely stay there again.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Derry, United Kingdom
1 review
1 of 5 stars Reviewed August 13, 2011

We stayed here for one night during our vacation and we would rate this the worst hotel during our trip. The property is worn out and needs a complete remodel. The lift smells,the carpet is worn out, we saw graffiti on the inside of the lift doors and also on signs in the lobby. The windows in the bedroom are constantly covered in condensation and you cant see out! The smell of the popcorn that they make in the lobby each afternoon is an improvement to the normal smell.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Travelers are raving about these Tinley Park hotels

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 15, 2011

A month after my stay, I am still dealing with unauthorized charges to my credit card and interest charges. Watch your credit card statement! By not following protocol, the desk clerk caused great inconvenience and discomfort for me and my work schedule, for my mother and also my uncle. We got together in Chicago last month for another uncle's funeral, and now an unpleasant event has been made even more unpleasant. I was also never acknowledged a Marriott Rewards member. I will not stay again at Tinley Park Fairfield Inn. The managers offered no more than a generic apology letter. I would not recommend this hotel.

  • Stayed May 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Lakeland, Florida
Top Contributor
79 reviews 79 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 3, 2011

Not up to Fairfield standards. We sayed on the 3rd floor, the smell hits you as soon as the elevator opens. Fixtures in the room are rusty, carpet is well worn, and tile grout needs updating. Property is moving closer to Days Inn standards than Fairfield Inn.

The staff was very helpful and we did use the fitness club that was provided by the hotel.

  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michigan
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 16, 2011

I stayed at this hotel while waiting to move during relocation. The price was extremely reasonable. The hotel was always clean and the staff was beyond friendly. I am a Gold member with Marriott and I feel that this Fairfield is above many that I have been too. The front desk staff particularly the two young men that worked there are exceptional. They made my stay comfortable, rememberd my name, upgraded me where possible and made a challenging month moving to a new city a much more pleasant experience. The only complaint that I would have is that the breakfast was just ok, not very good choices. I also wish that they had an onsite fitness center but we were able to use LA Fitness across the street for free and that is a nice facility. I received daily room service and they did a nice job. The beds were very comfortable. The heat/ac needs an upgrade those wall models are from back in the day and it was difficult to control the temperature of the room. The free high speed internet was a plus as well. I had a microwave and refridgerator in my room so it made my lengthy stay much more enjoyable. The hotel Manager was also very friendly and he seems to have a great staff.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
59 reviews 59 reviews
51 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed January 14, 2011

I used my Marriott points to get a free room. My overall impression is that is was a sub par Fairfield Inn. The room looked clean....but the bed sheets felt odd.....the bathroom sink surface had a oily substance that I had to use a towel to clean off.

Once I did go to sleep I was very comfortable. I did have to turn off the room heater because it was hard to regulate. I have found that a common problem with the wall AC/Heater units. I turn them off and the room cools off, but makes for some good sleeping but you have to turn it back on before you get in the shower.

The free breakfast was OK. I am on a diet and they had boiled eggs which was good. They have OJ and apple juice, milk, cereal, and some frozen breakfast sandwiches. They had apples that looked fresh, but the bananas looked like they were frozen and turning black.

So would I go back there. Maybe. There are other hotels in the immediate are cheaper. I usually like to stay at Marriott hotels that offer a free breakfast, but lately, they have been cheap and cutting corners.

Would I recommend this to a friend. Maybe....the area is nice. Near a lot of shopping and restaurants so that might factor in. If it were for a one night stay probably. If longer than one, night probably not.

Some of the comments I read about this place have been fixed. The staff was very nice. The gentleman that checked me in was very friendly. The young lady that was the night clerk was polite, but not overly friendly. The hot tub and pool looked very clean so whatever problems they had in the past have been corrected.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fairfield Inn & Suites Chicago Tinley Park

Also Known As:
Fairfield Inn Chicago Tinley Park Hotel
Fairfield Inn Chicago Tinley Park Hotel Tinley Park
Fairfield Inn Tinley Park
Fairfield Tinley Park
Tinley Park Fairfield Inn
Tinley Park Fairfield
Address: 18511 North Creek Drive, Tinley Park, IL 60477
Phone Number:
Location: United States > Illinois > Tinley Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Tinley Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Tinley Park 2.5*
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