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“Home away from home!” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Tinley Park

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Country Inn & Suites By Carlson, Tinley Park
3.0 of 5 Hotel   |   18315 South LaGrange Road, Tinley Park, IL 60487   |  
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Ranked #4 of 9 Hotels in Tinley Park
Certificate of Excellence
Frankfort, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Home away from home!”
5 of 5 stars Reviewed October 19, 2012

The staff are consistently helpful and courteous. The accommodations are CLEAN and comfortable. The breakast is bountiful and delicious. The location is desirable with restaurants within walking distance and easy access to a major expressway.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSchreib, General Manager at Country Inn & Suites By Carlson, Tinley Park, responded to this review, January 5, 2013
Ms. Denise,

We appreciate you taking the time to share your review on TripAdisor. It is always meaningful when our guests take the time to thank us for our services. We look forward to your next arrival!

Sincerely,

Josh Schreib
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

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Monticello, IL
1 review
5 of 5 stars Reviewed October 10, 2012

Wow. The staff at this hotel truly cares about their guests. They were great with our two young children from the moment we checked in, throughout breakfast, and checkout. The rooms are super large and offer abundant room for kids to be kids. The pool area was clean as was the entire hotel. If we stop over again for the night in that area - this is where we will stay!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinley Park, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2012

I love walking into this hotel and having Josh call me by name, even if it's been a month or more since I've been here. He has gone out of his way on several occasions to make sure my stay is comfortable. The rest of the front desk employees are also very good and friendly. I observed one employee deal with a particularly difficult customer on the phone and she was way more patient that I could have ever been. Outstanding service. That's why I come back here.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSchreib, General Manager at Country Inn & Suites By Carlson, Tinley Park, responded to this review, October 3, 2012
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2012

I stay here for business because they are always friendly and the service is great. It's location is very good for eating or shopping and next to the interstate. They also call me by name, which means they pay attention.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSchreib, General Manager at Country Inn & Suites By Carlson, Tinley Park, responded to this review, October 3, 2012
Dear Mr. S,

Thank you for taking the time to share your experiences at our hotel with other TripAdisor members. We appreciate having the endorsement of one of our regular guests. We know that traveling for business isn't always the most pleasant experience, and we always do our best to make sure we provide you with the comfort and ease our business travelers expect. Thank you for being our guest!

Sincerely,

Josh Schreib
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

We have been staying here frequently ever since it was first open for business. It is very close to where our son and his family live and when we bring our other two grandsons with us, we stay here so they can use the pool. The service has always been outstanding and the staff very friendly and helpful if we need something. We always look forward to our stays here.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSchreib, General Manager at Country Inn & Suites By Carlson, Tinley Park, responded to this review, October 3, 2012
Dear Ms. Judy,

I can't think of a nicer compliment than being thought of as home away from home by one of our guests! We appreciate your continued loyalty to our hotel, and look forward to your next visit with us.

Warmest Regards,

Josh Schreib
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cassopolis, Michigan
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 27, 2012

We stayed here on a busy weekend to go see a concert at the nearby Ampitheater. The hotel staff was friendly, but I was dissapointed to find the whirlpool was out of order. The room was clean and comfortable. It was highly dissapointing, however, the next morning when the breakfast buffet had no hot food available and the doughnuts were stale. When the hot food did finally come out the eggs were fake and microwaved (tasted like plastic) and the pancakes had a hard and dry. There was no meat left at all. It is an ok hotel to stay in if you don't plan on eating breakfast there or want to use the whirlpool.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank h0rsed0ct0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSchreib, General Manager at Country Inn & Suites By Carlson, Tinley Park, responded to this review, October 3, 2012
Dear Horse Doc,

I apologize for the whirlpool being out of service. We had some repairs to make and unfortunatley this had to be done during your stay. I am also sorry to hear our breakfast was such a disappointment for you. I know we can deliver a much better meal than what you experienced. I invite you to come in for another sampling so you can enjoy the most important meal of the day as it was intended: hot and fresh. When it comes to serving a delicious meal, we don't horse around.

Warmest Regards,

Josh Schreib
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poplar Grove, IL
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 21, 2012

We stayed overnight here so we could attend a concert. The rooms were nice and very clean. It was nice that we could walk to get something to eat. The staff was very friendly and accommodating. When checking in our rooms were assigned to weren't ready and the clerk found us rooms that were ready. The pool looked okay and there were children using the pool and looked to be enjoying themselves. We didn't use the pool ourselves though. The breakfast was pretty good as well. The clerk helped us info on getting a cab to the concert which was helpful. Overall a very nice stay.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Diana572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Country Inn & Suites By Carlson, Tinley Park

Address: 18315 South LaGrange Road, Tinley Park, IL 60487
Phone Number:
Location: United States > Illinois > Tinley Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Tinley Park
Price Range (Based on Average Rates):
Hotel Class:3 star — Country Inn & Suites By Carlson, Tinley Park 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Country Inn And Suites Tinley Park
Country Inn & Suites Tinley Park Hotel Tinley Park
Country Inn Tinley Park
Tinley Park Country Inn

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