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“Hotel, restaurant and attached convention center” 5 of 5 stars
Review of Holiday Inn Chicago-Tinley Park-Convention Center

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Holiday Inn Chicago-Tinley Park-Convention Center
3.0 of 5 Hotel   |   18501 Convention Center Drive, Tinley Park, IL 60477   |  
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Ranked #6 of 9 hotels in Tinley Park
Greenville, Wisconsin
Top Contributor
103 reviews 103 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
187 helpful votes 187 helpful votes
“Hotel, restaurant and attached convention center”
5 of 5 stars Reviewed June 25, 2013

I stayed two nights at the Holiday Inn Tinley Park hotel and convention center, one night in a regular room and one night in a suite. This was a business trip. This hotel is south west of Chicago, just off I80.

Across the street is a Culvers restaurant and at the corner is a gas station and convenience store.

I arrived early in the afternoon to find the front desk staff friendly and welcoming and my room ready. This hotel is not new however the hotel and property are clean and reasonably well kept.
Attached to the hotel is a convention center. I was here for an event at this convention center.
Staying at the onside hotel, attached to the convention center via a corridor, was convenient for me.

Also attached to the hotel is Bananas Grill and Bar. This is a restaurant with a full bar. I did have an all-appetizer dinner and beverages here one evening with a group of associates. The restaurant was busy but the wait staff did a good job keeping us hydrated and fed.

The hotel also has a pool, hot tub and two exercise rooms, one with a weight machine and the other with cardio equipment plus a steam room. All looked to be clean and well kept.

My standard room was a nice size, and of course the suite was larger plus had a walk in shower.

The satisfying surprise was the friendliness and cooperative nature of the staff at the convention center. I was there early to set up and stayed late to take down for our event. The staff helped get items as needed to make our event a success.

The hotel has password protected free WiFi and the convention center had open free WiFi.

The parking lot was well lit. I went for a walk in the morning and felt safe.

When I need a room again in the Tinley Park area I will stay here again.

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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, July 1, 2013
Thank you for taking the time to give us a positive review! Hope to see you here in the future.

Laurie Mullan
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Russian first
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English first
Birmingham, Alabama
Top Contributor
108 reviews 108 reviews
66 hotel reviews
Reviews in 69 cities Reviews in 69 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed May 11, 2013

My last stay here, Aug. 2011, was not a very good one......
TODAY.... May 2013 is not the greatest experience either.
As a traveler....who frequents Holiday Inns... three to five times a week... I have to say, this hotel is ridiculous.
We have several staff members who check in... at all hotels... usually at same time... with NO ISSUES.
This hotel... is so "TECHNICALLY CHALLENGED" its really pathetic. They almost act like you're going to "steal" a room or something... They are friendly, but it's not a genuine friendliness... it's FAKE... DISTANT... REHEARSED.
Loud Hallways... loud door slams throughout the day.
If you order extra soap. or some other items... plan on a WAIT... I had to go find a housekeeping lady to get some shampoo... I called front desk... NEVER SHOWED UP... thirty minutes later... I went and found a housekeeper who gave me some.
For a HOLIDAY INN>>>>> It NEEDS AN OVERHAUL.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, May 20, 2013
I'm very sorry you did not enjoy your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hometown, Illinois
1 review
5 of 5 stars Reviewed April 8, 2013

This is the best hotel around for the $$. Stayed for business and the staff are the best. From the front desk to housekeeping, friendliness is abundant. The hotel is very well kept and clean. The women who checked me in was so kind and professional.

Room Tip: All rooms are great, pick a king with the wonderful walk in shower!
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, April 24, 2013
Thanks so much! Hope to have you here again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed March 25, 2013 via mobile

The elevator was broken. The one elevator that was working was constantly FULL of people, and we were on the fifth floor so it was 25 minutes just to get down.
The ice machine was broken.
No bath tub in shower.
Paid 130 dollars for pubic hair in the bathroom sink.
Pool was over crowded.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, March 29, 2013
I am truly sorry for the rare poor experience you had here. Please give us another opportunity to serve you. A tip for your next stay: our rooms with two beds have bathtubs--we also have suites with whirlpool tubs!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed March 16, 2013

I needed to stay in the area numerous times over several weeks. The hotel manager and staff were extremely helpful in making numerous reservations for me at the same time. They also allowed me to add a day or delete a day as my work needs were adjusted over the weeks. The friendliness of the staff was the highlight of my stay and that is saying something as the hotel met every one of my needs each time I checked in. I used the restaurant, excercise room, pool area, and my free pass to LA Fitness (free to all hotel guests) regularly and found all facilities to be clean at all times.The rooms were clean and the beds very comfortable. The Holiday Inn in Tinley Park IL was truely a home away from home for me.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, March 18, 2013
Thanks so much for choosing us to be your "home away from home"! A good service experience is important, but consistently excellent service is what we really try to deliver. I'm so happy that we did!

Laurie Mullan
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 15, 2013

Corporate travel group makes us use this hotel, but was pleased with the quality of the rooms and how quiet they were considering how packed the parking lot always seems to be. Choose a room facing the back to avoid getting the highway noise. They seem to book Club members and business travelers on 3rd floor to limit noise. Nice touch.
Food in the restaurant was pretty bland. Smallest portion for main course salmon I have ever seen. Always was missing cutlery and napkins for everyone at booth. Little details, but important when you are tired and just want to relax.

Room Tip: Room 310 has no adjoining room on one side so super quiet. Ask for room facing back away from highw...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, March 18, 2013
Thanks for the great review--since a good night's sleep is so important, I'm glad we succeeded! Thanks, too, for acknowledging that we take good care of our Priority Club members!

Laurie Mullan
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Ilinois
Top Contributor
335 reviews 335 reviews
77 hotel reviews
Reviews in 83 cities Reviews in 83 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

Not exactly your vacation hot spot; but if business brings you to this southern suburb of Chicago, the Holiday Inn is a good choice. The rooms are clean and the staff friendly. Location adjacent to the Convention Center is very convenient.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmullan, Front Office Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review, March 18, 2013
Thank you for your positive review! So glad you enjoyed your stay.

Laurie Mullan
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Chicago-Tinley Park-Convention Center

Address: 18501 Convention Center Drive, Tinley Park, IL 60477
Phone Number:
Location: United States > Illinois > Tinley Park
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Tinley Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago-Tinley Park-Convention Center 3*
Official Description (provided by the hotel):
You will immediately feel welcome as you enter this hotel's lobby with its "home away from home" ambiance, crackling fireplace and seasonal decor. This full service hotel features 202 rooms including 10 suites, will appeal to families and business professionals alike. Retire to a comfortable guest room or suite with amenities including a large work desk with ergonomic chair, 32-inch flat-screen TV, refrigerator, microwave and free high-speed wireless internet, guests have access to a 24-hour business center and free parking. The Holiday Inn is the premier accommodation choice for conventioneers. A link hallway provides easy access, and shelter from inclement weather, to the Tinley Park Convention Center. After a busy day, rejuvenate in the indoor pool, whirlpool and sauna, or get in a workout next door at LA Fitness, an amenity for our hotel guests. Bananas Grille & Bar, located inside the lobby, is open for breakfast, lunch, dinner and late night dining. Relax with friends on the outdoor patio or catch the big game on the 12 flat screen televisions. Easily accessible from Midway and O'Hare Airports and at the crossroads of interstates I-80, I-57, I-294 and I-355. Nearby attractions include the First Midwest Bank Amphitheatre, Odyssey Fun World, Casinos, Chicagoland Speedway, as well as all the downtown Chicago attractions! ... more   less 
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Also Known As:
Holiday Inn Chicago-Tinley Park Hotel Tinley Park
Holiday Inn Tinley Park
Tinley Park Holiday Inn

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