Don't stay here if you want to sleep! You can hear everyone above you. We had someone above that made so much noise at midnight that we called the front desk to complain. The front desk said that they have a "three-strike" rule for noisy guests. You complain, they call the room to warn, and after the third complaint, they evict or move them. That was what we were told. It was mignight! At 1am, we called again. At 1:30, we called again. It was awful. The front desk would not offer to move us to another room. The top floor was smoking so that was out of the question since we don't smoke. Finally, we got to sleep. In the morning, our bathroom door got stuck and we couldn't get into the bathroom. BUT, in a flash the hotel gave us a key to an vacant room to use the bathroom!! Interesting they couldn't give us a key to a room when we couldn't sleep! We complained to the front desk upon checkout and got the obligatory apology and a review of the "three strike" rule. We will NEVER stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.