Basically I have little complaint about the room itself except I was under the impression it was two doubles and it turned out to be one double bed where a queen could have easily fit. My complaint was that a do not distrub sign was placed on the door and the maid knocked on our door, woke us up and then told us we had to sign a paper if we didn't want maid service. Top that off with maids blocking the way out of the hotel in the morning with all their carts three separate times forcing us to walk around the ousdie of the hotel. I also left my computer power adapter for my brand new computer on the desk and houskeeping failed to both find it, or send it to lost and found. To me, very poor service when they already know my name and address to contact me to let me know I had left it. This will be my last time using their services. I expect and demand better for my money.

I was very skeptic at first after reading the 2nd review but took a chance and when with the hotel. We were very happy with that decision.
I have to say that Gloria is an asset to the hotel. She is very nice and friendly. Made us feel at home. Our room was great and employees were nice. We are sure to return there on our next trip.

We stayed in July 2003 at the Sleep Inn in Tinley. We checked in and the evening manager, Gloria, went out of her way to ensure we had a great stay. The room was great. The employees polite. The only thing that would have been nice was if the room had a small refrigerator and microwave. There were no problems for us.

Attempted to check into the Sleep Inn in July. Despite having a confirmed reservation in hand we were refused a room. We reconfirmed the reservation with the 800 number but the front desk clerk still refused us a room. He would not listen to a word we had to say nor the 800 number as they tried to help him locate our reservation. As we tried to get a word in he kept repeating that we were not listening to him, our reservation had been cancelled and he had no rooms. We kept trying to say that we had a confirmed reservation. When we wouldn't drop the matter he threatened to have us thrown out of the hotel. After an hour on the phone with the 800 number they found us a room at a nearby Comfort Suites. I can still see our reservation online so there seems to be no good reason for us being turned away other than pure incompetence. I wrote a letter complaining to Choice Hotels. They refunded my money when the Sleep Inn refused to respond. What kind of hotel refuses to make amends and doesn't even respond to its international headquarters. I would advise against making a reservation at this hotel because a confirmed reservation will not guarantee you a room.