The location of the hotel was great. Easy to get to, within minutes to Northwestern University. A lot of close restraunts. However, the hotel was not the cleanest and the outside doors were never locked. We had requested a frig prior to checking in, paid for it at check-in, and an hour and a half later, plus 3 phone calls and our groceries getting warm they still hadn't delivered it to our room. When the frig was finally delivered, it was brand new. (Which was nice, but then again, it wasn't cold at all). Some days our room hadn't been cleaned yet by 3pm. A room service tray from the room next to ours sat in the hall on the floor for at least 2 days. I can't say I wouldn't stay there again, but for the money, I think we could have done better.













