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“Very nice hotel” 5 of 5 stars
Review of Hampton Inn & Suites Chicago North Shore/Skokie

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Hampton Inn & Suites Chicago North Shore/Skokie
3.0 of 5 Hotel   |   5201 Old Orchard Road, Skokie, IL 60077   |  
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Ranked #1 of 5 Hotels in Skokie
Manassas, Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed April 7, 2013

When we checked in we were in a room with a door connecting to the room next to us. When we returned from dinner we noticed a strong smell of cigarette smoke. We informed the front desk and in just a few minutes they were at the door with the keys and rolling cart to move us to another room. They spoke to the guests in the next room who were "unaware" that it was a non-smoking facility. Front desk employees made it right, with no hassle.

Both rooms were clean and in good repair. The rooms were a bit on the small side but adequate for our needs. The common areas were kept neat and there was fresh coffee and hot tea available in the lobby all day.

The breakfast each morning was varied with several choices of both hot and cold items. The employees kept the serving containers filled. The hotel was quite full due to March Madness so it was difficult to find seating for breakfast. Several times we had to eat on our lap in the lobby. More seating or opening a meeting room with tables would have been helpful.

Room Tip: Rooms facing the parking lot are quieter than those facing the highway.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, April 10, 2013
Dear flacka68,

Thank you for taking the time to write about your recent stay. We value your feedback and have shared it with our team.

I'm glad to see that our front desk team took ownership of the incident and assisted in relocating you to a more comfortable room.

We look forward to the opportunity to welcome you back.

Take care,

Janice Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
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232
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
NewYork
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 3, 2013

If you are traveling to Chicago and need to stay in the Skokie/Lincolnwood area, the Hampton Inn & Suites Chicago North Shore is a good find. The property lives up to Hampton Inn & Suites standards and then some. The rooms are large and nicely funished and functional (the only criticism is that there is very little draw space, so if you are planning on a long visit, this might present a small problem). The staff is very friendly. The hotel offers complimentry WiFi service and also has a direct UBS access chord. The breakfasts are typical Hamption Inn & Suites breakfasts and are more than adequate and good. The property is conviniently located for that part of Chicago. This is not downtown and is not one of the finer downtown properties -- but that is not what it is meant to be. If you want this location, this is a real good choice at a reasonable price. I will defineately stay at this property when I am next in that area.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

This is our regular 'go-to" hotel for trips to Chicago's north side. The staff is friendly, efficient, eager to please and the hotel is comfortable and works very well with a family. I heartily recommend it.

Room Tip: If you're getting more than one room, and particularly if you're getting a suite, ask for th...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, March 29, 2013
Greetings, TravelhappyAnnArbor!

Thanks for the feedback on your recent stay. We are grateful to be your hotel of choice when visiting Chicago's North Shore.

If there is anything we can do to make your future stays more enjoyable, please let us know.

Safe travels,

Janice Alvarez
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Stow, OH
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 28, 2013

Stayed here on a road trip for colleges. Was 1/2 hour from Loyola.
Very nice woman checked us in & helped me sign up for the Hilton rewards program. Rooms were spacious enough. Higher ceilings which always helps. Is right next to highway but we weren't bothered by the noise at all. Breakfast had typical choices both hot & cold options. Coffee available all hours too. There is a large mall & movie theaters right down the street. This was consistent Hampton quality.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, March 29, 2013
Greetings doctormomStow,

We appreciate the feedback on your recent stay and welcome to Hilton HHonors rewards program!

I hope you enjoyed your Loyola campus tour. We look forward to the opportunity to welcome you back in the near future. If there is anything we can assist with in the meantime, don't hesitate to connect with us.

Best of luck with your college search!

Take care,

Janice Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Erie
1 review
5 of 5 stars Reviewed March 26, 2013

I stayed at this hotel primarily because the hotels downtown were super expensive. I was impressed all round with the service, quality of hotel and amenities. I would stay here again and do recommend this hotel!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, March 29, 2013
Hello, Sherry!

Thanks for taking the time to write about your recent experience as our guest. We're glad you were impressed with our quality & service overall.

We look forward to welcoming you again when business brings you back to Chicago's North Shore.

Safe travels,

Janice Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 24, 2013

Be extremely careful if you allow this hotel to swipe your credit or charge card.
A family member booked a 3 day stopover in Chicago via booking.com and provided charge card details to the hotel to secure the booking .
On arrival the hotel confirmed the full payment had been taken for the 3days stay.
They asked to swipe my debit card to secure a hold on up to $35 to cover phone calls etc from the room,
On arriving home and checking my bank account I discovered the hotel had withdrawn $400 from my account without authority which is obviously illegal.
I contacted booking.com to resolve this issue and the hotel to date has refused to refund me.
As I didn't make a booking at this hotel in my name I am astounded they think its acceptable to take monies from my account

Room Tip: Choose another hotel
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, March 25, 2013
Dear Chewchew1,

I appreciate your review of your recent stay at our hotel. I understand from your review that there were some billing errors that occurred during your stay with us. I can assure you that we never want to intentionally mislead our guests in any way and I sincerely apologize if the charges were not clear. Our main priority is for all our guests to feel respected and that we can resolve their issues in an efficient matter.

A private message has been sent to you to further follow-up on your stay. With that said, I can assure you that we will look into your situation and will promptly find a resolution.

Sincerely,

Janice Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 23, 2013

stayed here on a weekend getaway the hotel is great very clean very modern great pool the staff are very freindly and outgoing great location down the street from old orchard mall also have a shuttle to take and pick u up from mall the lobby is nice and inviting and nice to relax and chat with friends ruby tuesdays is attached to the hotel so if you dont wanna go out the food is good the saled bar is well worth staying in for love this hotel home away from home

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceAlvarez, Director of Sales at Hampton Inn & Suites Chicago North Shore/Skokie, responded to this review, March 25, 2013
Greetings, luna6373!

We value the time you took to write about your recent stay. I'm glad you had a wonderful stay and found our hotel to be your home away from home.

If there is anything we can do to make your future stay even more comfortable, let us know!

Take care,

Janice Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago North Shore/Skokie

Address: 5201 Old Orchard Road, Skokie, IL 60077
Phone Number:
Location: United States > Illinois > Skokie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Skokie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Chicago North Shore/Skokie 3*
Number of rooms: 225
Official Description (provided by the hotel):
The Hampton Inn & Suites is an eight story contemporary hotel featuring interior corridors, exercise facility, indoor pool, whirlpool and sauna. The interior design of the guest rooms are displayed with cherrywood furniture and contemporary fabrics for your comfort. The hotel features free high-speed internet access in all rooms and a new breakfast buffet which includes a variety of hot dishes. Connected to the hotel is Ruby Tuesday Restaurant which offers roomservice to our guests. ... more   less 
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Also Known As:
Hampton Inn & Suites Chicago North Shore/Skokie Hotel Skokie
Hampton Inn And Suites Chicago North Shore/Skokie
Hampton Inn Skokie
Skokie Hampton Inn

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